At a Glance
- Tasks: Lead IT operations and support in a dynamic academic environment.
- Company: Join a forward-thinking institution focused on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Flexible working hours with occasional evening and weekend shifts.
- Why this job: Make a real impact by enhancing IT services for students and staff.
- Qualifications: Degree-level education and experience in IT service delivery required.
The predicted salary is between 45000 - 55000 £ per year.
Job Overview
The postholder will play a key role in ensuring the efficiency and quality of IT provision so that staff and students benefit from reliable, effective, and forward‑looking IT and operational support in a busy academic environment.
Responsibilities
- You will provide high‑quality technical leadership and user support, and have experience of designing and implementing IT policies, solutions and improvements.
- The role also includes responsibility for infrastructure including aspects of building operations and facilities management, supplier relationships, emergency response coordination, line management of support staff and contribution to the planning and delivery of service improvements.
- Using your excellent problem‑solving skills and technical knowledge, you will be able to diagnose complex issues, implement effective solutions, and deliver excellent customer service.
- You should have experience of delivering customer‑focused IT services and leading or mentoring a small team.
- You should also be educated to degree level or equivalent and have strong oral and written communication skills with the ability to work with stakeholders and staff at all levels.
- Experience of working within higher education, providing IT support for research projects and leasing and managing multiple companies and departments would be advantageous.
- Working Conditions
- Hybrid working is available, with a minimum of three days per week on site depending on operational needs.
- When first appointed, the successful candidate will be expected to work full time on site while becoming established in the role.
- Some evening and weekend working will also be required on a rota basis to support the teaching needs of the department.
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IT and Infrastructure Manager employer: University of Oxford
The University of Oxford is an exceptional employer, offering a vibrant research environment that fosters creativity and innovation in neuroscience. With access to cutting-edge facilities and a collaborative work culture, employees are encouraged to grow professionally through various development opportunities. Located in the historic city of Oxford, the university provides a unique blend of academic excellence and cultural richness, making it an ideal place for those seeking meaningful and impactful careers in research.
StudySmarter Expert Advice🤫
We think this is how you could land IT and Infrastructure Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what University of Oxford values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges University of Oxford might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at University of Oxford!
✨Direct Apply to University of Oxford
Let's not forget to apply directly through the University of Oxford website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT and Infrastructure Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at University of Oxford.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at University of Oxford. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at University of Oxford
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
