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- Tasks: Help shape digital communication for staff and students on the new OxIntranet platform.
- Company: Join Oxford University, a leader in higher education and digital transformation.
- Benefits: Enjoy 38 days of annual leave, hybrid working, and a vibrant community.
- Why this job: Be part of an exciting project that enhances user experience and engagement.
- Qualifications: No specific qualifications required; just a passion for digital content and support.
- Other info: Fixed-term role until July 2027 with opportunities for training and development.
The predicted salary is between 36000 - 60000 £ per year.
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Oxford Intranet Officer (Content)
As part of our programme to transform Oxford’s digital communications, we are developing a brand new intranet. To support this, we are creating a new intranet team to help onboard and support users and content creators. An exciting opportunity has arisen for an Intranet Officer (content) to join us on a Fixed-Term basis until July 2027.
What We Offer
- 38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the Role
- This is an exciting opportunity to help shape the way our staff and students currently use digital communication platforms throughout their day.
- We are looking for someone to join our team who can support users with onboarding and maintaining their sites as part of our new OxIntranet platform, built on SharePoint Online.
About You
- Supporting content owners and advising on how to create, maintain and publish content.
- Manage and respond to queries via various channels.
- Support user onboarding.
- Support training and education requirements.
- Maintain governance procedures.
- Support engagement and adoption of the new platform.
- Work with the technical team to ensure a consistent support process.
Application Process
- A covering letter/supporting statement.
- Your CV.
- Details of two referees.
The closing date for applications is 12 noon on Wednesday 13 August 2025. Interviews will take place on the week commencing 18 August and will be held either in person or online over Microsoft Teams.
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Intranet Officer- Content employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intranet Officer- Content
✨Tip Number 1
Familiarise yourself with SharePoint Online, as this is the platform you'll be working on. Understanding its features and functionalities will not only help you in the role but also show your potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 2
Engage with current users of intranet platforms to gather insights on their experiences. This will give you a better understanding of user needs and challenges, which you can discuss during interviews to demonstrate your commitment to improving user experience.
✨Tip Number 3
Brush up on your training and onboarding skills. Since part of your role involves supporting users and content creators, being able to effectively communicate and educate others will be crucial. Consider volunteering for training sessions or workshops to gain experience.
✨Tip Number 4
Network with professionals in digital communications and intranet management. Attend relevant webinars or local meetups to connect with others in the field. This can provide valuable insights and may even lead to referrals or recommendations for the position.
We think you need these skills to ace Intranet Officer- Content
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities of the Intranet Officer (Content) position. Review the job description carefully and note the key skills and experiences required.
Craft a Tailored Cover Letter: Your cover letter should specifically address how your skills and experiences align with the role. Highlight your experience with digital communication platforms and any relevant training or support roles you've held.
Showcase Relevant Experience in Your CV: When updating your CV, focus on previous roles that involved content management, user support, or training. Use bullet points to clearly outline your achievements and responsibilities in these areas.
Prepare for References: Select referees who can speak positively about your relevant skills and experiences. Inform them about the position you're applying for so they can tailor their references accordingly.
How to prepare for a job interview at University of Oxford
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Intranet Officer (Content). Be prepared to discuss how your skills and experiences align with supporting users and managing content on the OxIntranet platform.
✨Showcase Your Communication Skills
As this role involves advising content owners and responding to queries, demonstrate your strong communication skills during the interview. Prepare examples of how you've effectively communicated complex information in previous roles.
✨Familiarise Yourself with SharePoint Online
Since the new intranet is built on SharePoint Online, having a basic understanding of this platform will be beneficial. If possible, mention any experience you have with SharePoint or similar content management systems during the interview.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the onboarding process for users, and how success will be measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
