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- Tasks: Welcome and support students, staff, and visitors at the Manor Road Building.
- Company: Join the dynamic FM Operations team at the University of Oxford.
- Benefits: 38 days annual leave, flexible working, and a great pension scheme.
- Why this job: Be part of a proactive team and enhance our historic and modern buildings.
- Qualifications: Enjoy working with people and have clerical or administrative experience.
- Other info: Access to vibrant community through social, cultural, and sports clubs.
The predicted salary is between 28800 - 43200 £ per year.
Overview
This is an exciting opportunity to join a busy and proactive team. The FM Operations team provides front-of-house receptionist services to several buildings across the University estate managed by Estates Services. The Facilities Support Receptionist plays a key role within the local FM team, which consists of seven FM staff members. The Manor Road Building houses several prominent University departments, and the successful candidate will be responsible for welcoming and supporting students, staff, contractors and visitors upon arrival. The Manor Road Building reception desk operates from 09:00 to 17:00, Monday to Friday, although slight variations may occur, which the post holder is expected to cover. A flexible approach to working hours is required, and the post holder may occasionally be asked to work additional hours or adjust shift patterns. About You: See full list in the attached Job Description.
Responsibilities
- Welcome and support students, staff, contractors and visitors upon arrival at the Manor Road Building.
- Provide front-of-house receptionist services as part of the FM Operations team.
- Assist with general reception duties during operating hours and cover additional shifts as needed.
Qualifications
- Must enjoy working with people and maintain a professional demeanour with customers.
- Experience in clerical or administrative roles.
- Proficient in Microsoft Office, email, and internet usage.
- Flexible with working hours, including covering additional shifts as needed.
About the University and Benefits
- Join our dynamic FM Operations team at the University of Oxford and contribute to preserving and enhancing our historic and modern buildings.
- 38 days of annual leave (inclusive of public holidays) with option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
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Facilities Support Receptionist employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Receptionist
✨Tip Number 1
Network like a pro! Reach out to current employees at the University or in similar roles. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for that interview! Research the FM Operations team and the Manor Road Building. Knowing the ins and outs will help us show our enthusiasm and fit for the role when we get that chance to shine.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. This way, we can nail down our responses and feel more confident when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Facilities Support Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people, so share a bit about your experiences in customer service and how you enjoy welcoming others.
Tailor Your CV: Make sure your CV is tailored to the Facilities Support Receptionist role. Highlight any relevant experience in clerical or administrative roles, and don’t forget to mention your proficiency in Microsoft Office and other tech skills!
Be Flexible: Since the job requires a flexible approach to working hours, it’s a good idea to mention your availability in your application. Let us know if you’re open to covering additional shifts or adjusting your schedule as needed.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at University of Oxford
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Support Receptionist. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks you'll be handling, like welcoming students and managing front-of-house duties.
✨Showcase Your People Skills
Since this role involves interacting with a variety of people, be prepared to demonstrate your excellent communication skills. Think of examples from your past where you've successfully dealt with customers or colleagues, showcasing your ability to maintain a professional demeanour even in challenging situations.
✨Flexibility is Key
The job requires a flexible approach to working hours, so be ready to discuss your availability. Highlight any previous experiences where you've adapted to changing schedules or taken on extra shifts, showing that you're willing to go the extra mile for the team.
✨Brush Up on Tech Skills
As proficiency in Microsoft Office and internet usage is essential, take some time to refresh your skills before the interview. Be prepared to discuss how you've used these tools in past roles, as this will demonstrate your readiness to handle administrative tasks efficiently.