Facilities Support Assistant

Facilities Support Assistant

City of London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support facilities by maintaining buildings, assisting with events, and ensuring safety and cleanliness.
  • Company: Join the dynamic Estates Team at Saïd Business School.
  • Benefits: Enjoy 38 days holiday, pension scheme, discounted travel, and subsidised catering.
  • Why this job: Make a real difference in a vibrant learning environment while developing your skills.
  • Qualifications: Strong DIY skills, customer service experience, and basic IT proficiency required.
  • Other info: Diverse and inclusive workplace that values unique perspectives.

The predicted salary is between 24000 - 36000 £ per year.

Saïd Business School is seeking a proactive and reliable Facilities Support Assistant to join our Estates Team. Reporting to the Maintenance Team Leader, you will help ensure that our buildings, facilities and learning environments are maintained to the highest standards and operate smoothly for students, staff and visitors. This is a hands-on, varied role that combines maintenance, facilities support and customer service. You will carry out general building maintenance, assist with room set-ups, ensure the safety and cleanliness of shared areas, and support the wider team with deliveries, event preparation and security tasks. You will be expected to work flexibly to meet operational needs, including occasional out-of-hours work.,

  • Carry out minor repairs and maintenance tasks (eg painting, fixing taps, tightening fittings).
  • Test life safety systems (eg fire alarms, emergency lighting) and record results.
  • Prepare and reconfigure rooms for lectures, conferences and meetings.
  • Open and lock up buildings, ensuring site security and safety.
  • Keep communal areas, entrances, and pathways clean and safe.
    You will have strong DIY and general maintenance skills, with the ability to carry out a range of manual handling tasks both unsupervised and as part of a team. Excellent customer service and communication skills are essential, along with basic IT proficiency.
    At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
  • We offer very generous benefits, some of which are:
  • Generous holiday allowance of 38 days including bank holidays
  • Membership of the Oxford staff pension scheme
  • Discounted bus travel
  • Subsidised onsite catering
  • Cycle loan scheme
  • Plus, many other University benefits

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Facilities Support Assistant employer: University of Oxford

Saïd Business School is an exceptional employer that prioritises a supportive and inclusive work culture, offering generous benefits such as 38 days of holiday and a robust pension scheme. As a Facilities Support Assistant, you will enjoy opportunities for personal growth while contributing to a vibrant learning environment in the heart of Oxford, where your skills in maintenance and customer service will be valued and developed.
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Contact Detail:

University of Oxford Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Support Assistant

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Saïd Business School. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Show off your hands-on skills! Since the role involves maintenance and facilities support, be ready to discuss specific examples of DIY tasks or repairs you've done in the past. This will demonstrate your practical abilities and reliability.

✨Tip Number 3

Be prepared for situational questions! Think about scenarios where you had to solve problems or handle customer service issues. This will help you showcase your communication skills and ability to work under pressure.

✨Tip Number 4

Apply through our website! We want to see your application come through directly, so make sure you submit it via our platform. It shows initiative and helps us keep track of your application more efficiently.

We think you need these skills to ace Facilities Support Assistant

General Building Maintenance
DIY Skills
Customer Service
Communication Skills
Manual Handling
Room Preparation and Reconfiguration
Safety Awareness
IT Proficiency
Flexibility
Teamwork
Security Procedures
Attention to Cleanliness
Problem-Solving Skills

Some tips for your application 🫡

Show Your DIY Skills: Make sure to highlight your hands-on maintenance experience in your application. We want to see how you've tackled repairs or improvements in the past, so share specific examples that showcase your skills!

Customer Service Counts: Since this role involves interacting with students and staff, emphasise your customer service experience. We love candidates who can communicate effectively and create a welcoming environment, so let us know how you've done this before.

Flexibility is Key: This job requires a flexible approach, so mention any experience you have working varied hours or adapting to changing needs. We appreciate candidates who can roll with the punches and keep things running smoothly!

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the team!

How to prepare for a job interview at University of Oxford

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Support Assistant. Familiarise yourself with tasks like minor repairs, room setups, and safety checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Show Off Your DIY Skills

Since this role requires strong DIY and maintenance skills, be prepared to discuss your experience with hands-on tasks. Bring examples of past projects or repairs you've completed, and if possible, mention any specific tools or techniques you’re comfortable using.

✨Customer Service is Key

As you'll be interacting with students, staff, and visitors, highlight your customer service experience. Share examples of how you've handled difficult situations or provided excellent service in the past. This will show that you can maintain a positive environment while ensuring safety and cleanliness.

✨Flexibility is Essential

The job requires flexibility, including occasional out-of-hours work. Be ready to discuss your availability and willingness to adapt to changing needs. Mention any previous experiences where you had to be flexible or work outside of regular hours to meet operational demands.

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