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- Tasks: Support the Facilities Manager in managing core services and assisting with daily tasks.
- Company: Join the University of Oxford, a world-leading institution known for innovation and research.
- Benefits: Enjoy 38 days of annual leave, flexible working, and generous family leave schemes.
- Why this job: Be part of a diverse community that values your wellbeing and personal development.
- Qualifications: Excellent DIY skills, customer service experience, and basic IT knowledge required.
- Other info: This role does not qualify for UK Skilled Worker visa sponsorship.
The predicted salary is between 28800 - 43200 £ per year.
The Facilities Support Assistant (FSA) will report to, and work under the supervision of the Facilities Manager, within any of the sites managed by the University Facilities Team. The role involves ensuring core services are managed effectively and carrying out duties as assigned by the Facilities Manager.
The ideal candidate should have a smart appearance and excellent communication skills to interact courteously with members of the public, students, and staff. The candidate must be honest, flexible, helpful, and able to work with common sense. Manual handling may be required, but training will be provided.
About You
- Excellent DIY skills
- Ability to work independently
- Strong customer service skills
- Basic IT skills, including email and internet search
- Well-presented and capable of dealing effectively and calmly with visitors and staff
- Good time management skills
Please note: This role does not meet the criteria for sponsorship under the UK Skilled Worker visa system.
The University of Oxford, located in the historic city of Oxford, is ranked the world\’s leading university for nine consecutive years. It offers an inspiring environment that fosters innovation and tradition, contributing to groundbreaking research in sustainability, healthcare, and more. Join us to be part of a diverse and inclusive community that values your wellbeing, development, and aspirations.
- 38 days of annual leave, including public holidays, with options to purchase extra days and additional leave after long service
- Generous family leave schemes, including up to 26 weeks of full-pay maternity and adoption leave, and 12 weeks of paternity/partner leave
- Flexible and hybrid working arrangements
- Contributory pension scheme
- Sustainable commuting options, including cycle loans and discounted travel
- Access to social, cultural, and sports clubs
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Facilities Support Assistant employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Assistant
✨Tip Number 1
Familiarise yourself with the University of Oxford's values and mission. Understanding their commitment to sustainability and community can help you align your responses during any interviews or discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Brush up on your DIY skills before applying. Since the role requires excellent practical abilities, demonstrating your hands-on experience in maintenance or repairs can set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills by engaging with different people in various settings. Being able to communicate effectively and courteously is crucial, so consider volunteering or taking part in community events to enhance these skills.
✨Tip Number 4
Prepare to discuss your time management strategies. The role requires good time management skills, so think of examples where you've successfully managed multiple tasks or projects, and be ready to share them during your interview.
We think you need these skills to ace Facilities Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Support Assistant role. Emphasise your DIY skills, customer service experience, and any previous roles where you demonstrated strong communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the University of Oxford. Mention specific examples of how your skills and experiences make you a great fit for the role, particularly in terms of working independently and managing time effectively.
Highlight Soft Skills: In your application, be sure to mention your soft skills such as flexibility, helpfulness, and common sense. These traits are essential for interacting with students, staff, and the public, so provide examples of how you've demonstrated these in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Oxford
✨Dress Smartly
As the role requires a smart appearance, make sure to dress professionally for your interview. This shows respect for the position and the organisation, and it helps create a positive first impression.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to demonstrate how you've effectively interacted with customers or colleagues in previous roles.
✨Demonstrate Flexibility and Problem-Solving
The Facilities Support Assistant needs to be flexible and use common sense. Prepare examples of situations where you had to adapt quickly or solve problems independently, showcasing your ability to handle unexpected challenges.
✨Highlight Your DIY and IT Skills
Given that the role involves basic DIY skills and IT proficiency, be ready to discuss your experience in these areas. Mention any relevant projects or tasks you've completed that demonstrate your capabilities.
