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- Tasks: Support the Facilities Manager in managing core services and assisting with daily tasks.
- Company: Join the University of Oxford, a world-leading institution known for innovation and research.
- Benefits: Enjoy 38 days of annual leave, flexible working, and generous family leave schemes.
- Why this job: Be part of a diverse community that values your wellbeing and personal development.
- Qualifications: Excellent DIY skills, customer service experience, and basic IT knowledge required.
- Other info: This role does not qualify for UK Skilled Worker visa sponsorship.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Mobile Facilities Support Assistant at the University of Oxford to join our Facilities Management (FM) Team. You will play a key part in ensuring that our buildings are safe, clean, and welcoming for everyone who studies, teaches, and works here. You will support the delivery of essential services contributing directly to the high standards expected at the University of Oxford. You will carry out general building tasks, assist with minor repairs, undertake safety checks, and help prepare rooms for meetings and lectures. The role also includes supporting security operations, monitoring the presentation of facilities, and liaising with staff, students, and visitors to provide outstanding customer service. This is a varied and rewarding position for someone who enjoys practical work, problem-solving, and interacting with people. You will receive full training, including manual handling, first aid, and building system training, and will be provided with a uniform. Occasional evening or weekend work may be required to meet operational needs, with opportunities for overtime.
You’ll bring a professional, approachable manner with proven front-line customer service skills, strong organisation and team support abilities. You will also need basic IT proficiency with a willingness to learn new systems, a proactive and adaptable mindset with practical DIY skills, plus excellent attention to detail, reliability, and discretion. You will also need to be flexible as the shift patterns could change.
Sponsorship and Right to Work This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role.
Spanning the historic streets of the city of dreaming spires, the University of Oxford has been ranked the world\’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence.
Salary: £27,534 – 28,437 per annum. Contract: Full-time (36.5 hours per week), Permanent. This role operates on a seven-day rotational shift pattern.
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
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Facilities Support Assistant employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Assistant
✨Tip Number 1
Familiarise yourself with the University of Oxford's values and mission. Understanding their commitment to sustainability and community can help you align your responses during any interviews or discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Brush up on your DIY skills before applying. Since the role requires excellent practical abilities, demonstrating your hands-on experience in maintenance or repairs can set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills by engaging with different people in various settings. Being able to communicate effectively and courteously is crucial, so consider volunteering or taking part in community events to enhance these skills.
✨Tip Number 4
Prepare to discuss your time management strategies. The role requires good time management skills, so think of examples where you've successfully managed multiple tasks or projects, and be ready to share them during your interview.
We think you need these skills to ace Facilities Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Support Assistant role. Emphasise your DIY skills, customer service experience, and any previous roles where you demonstrated strong communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the University of Oxford. Mention specific examples of how your skills and experiences make you a great fit for the role, particularly in terms of working independently and managing time effectively.
Highlight Soft Skills: In your application, be sure to mention your soft skills such as flexibility, helpfulness, and common sense. These traits are essential for interacting with students, staff, and the public, so provide examples of how you've demonstrated these in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Oxford
✨Dress Smartly
As the role requires a smart appearance, make sure to dress professionally for your interview. This shows respect for the position and the organisation, and it helps create a positive first impression.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to demonstrate how you've effectively interacted with customers or colleagues in previous roles.
✨Demonstrate Flexibility and Problem-Solving
The Facilities Support Assistant needs to be flexible and use common sense. Prepare examples of situations where you had to adapt quickly or solve problems independently, showcasing your ability to handle unexpected challenges.
✨Highlight Your DIY and IT Skills
Given that the role involves basic DIY skills and IT proficiency, be ready to discuss your experience in these areas. Mention any relevant projects or tasks you've completed that demonstrate your capabilities.
