At a Glance
- Tasks: Manage customer accounts and collect outstanding debts while providing excellent service.
- Company: Join a leading University with a focus on financial sustainability.
- Benefits: Enjoy 38 days of annual leave, flexible working, and a great pension scheme.
- Other info: Hybrid working options and access to social clubs for a balanced lifestyle.
- Why this job: Make a real impact on the University's finances and support various departments.
- Qualifications: Experience in credit control and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview
As Credit Controller within the Finance Division, you will play a key role in helping the University manage its income by ensuring outstanding debts are collected promptly, while delivering excellent service to internal departments and external customers.
The role supports the University’s financial sustainability by maintaining accurate customer accounts and contributing to effective income management.
Key Responsibilities
- Manage a portfolio of customer accounts and collect outstanding debts.
- Investigate and resolve account queries and monitor overdue debts.
- Recommend appropriate recovery actions and maintain customer records within the Oracle Accounts Receivable system.
- Use judgement to manage complex cases and support departments with credit control best practice.
- Prepare management information reports for senior staff.
Qualifications
- Strong experience in credit control and sound professional judgement.
- Excellent organisational and time‑management skills, ability to prioritise a workload and meet deadlines.
- Good oral and written communication and interpersonal skills, confident telephone manner.
- Strong administrative experience and a good level of general education.
- IT proficiency, including Microsoft Word, Excel and databases.
- Sponsorship
This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points‑based system, and we are therefore unable to offer sponsorship for this role.
Benefits
- 38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 extra days and additional leave after long service.
- A generous family leave scheme offering up to 26 weeks of full‑pay maternity and adoption leave, plus 12 weeks of full‑pay paternity/partner leave.
- Hybrid and flexible working arrangements.
- Excellent contributory pension scheme.
- Affordable commuting options, including cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to social, cultural and sports clubs.
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StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like University of Oxford. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to University of Oxford.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on University of Oxford's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at University of Oxford
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with University of Oxford.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at University of Oxford will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former University of Oxford employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
