At a Glance
- Tasks: Support a busy library with reader services and assist visitors at the frontline desk.
- Company: Join the prestigious University of Oxford and be part of an inclusive team.
- Benefits: Earn £14.98 per hour plus holiday pay for a fulfilling 12-week role.
- Other info: Immediate start required; great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference in the academic community while gaining valuable experience.
- Qualifications: Strong communication skills and a commitment to excellent customer service.
We are currently recruiting for a Temporary Reader Services Librarian to join a library within Oxford University. This position offers an exciting opportunity to support a busy library with general desk duties.
The position is for 12 weeks, full time, with an hourly rate of £14.98 per hour + Holiday pay. To start ASAP.
Duties:
- Work at the frontline desk carrying out a full range of reader services transactions including: issuing, returning and renewing material; administering reserve collections, room bookings and inter-library loans; reserving books for readers and assisting them to make reservations and placing stack requests. Record statistics (e.g. records of occupancy of the reading rooms).
- Respond to queries in person, by phone and online; use online catalogues and other search tools including e-resources to help readers locate items within the Bodleian libraries and e-resources: assist readers in the use of IT equipment including reader PCs and photocopier-printers, and refer readers to specialised library services and other library staff when appropriate
- Support the document supply activities of the Bodleian Libraries through the retrieval and copying of extracts from the library collections.
- Register readers correctly according to their status and welcome visitors.
Criteria:
- Ability to communicate effectively, confidently and courteously with readers, colleagues and the public.
- Awareness of the importance of good customer care, and a commitment to providing excellent quality service.
- Ability to lift, move and carry books and journals.
- Good general IT literacy including use of email, internet and general applications such as Microsoft Office.
- Ability to work effectively as part of a team.
Please note that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
The University of Oxford is an equal opportunities employer and welcomes applications from all qualified candidates.
Reader Services Librarian in Oxford employer: University of Oxford TSS
Joining the University of Oxford as a Temporary Reader Services Librarian offers a unique opportunity to work in one of the world's most prestigious academic environments. With a strong commitment to employee development and a collaborative work culture, you will be part of a team that values excellent customer service and supports your growth. The role not only provides competitive pay but also the chance to engage with a diverse community, making it a rewarding experience for those passionate about library services.
StudySmarter Expert Advice🤫
We think this is how you could land Reader Services Librarian in Oxford
✨Tip Number 1
Get to know the library! Familiarise yourself with the layout and services offered. This will help you answer queries confidently and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. Whether it's in person, over the phone, or online, being able to convey information clearly is key. Try role-playing with a friend to boost your confidence!
✨Tip Number 3
Show off your IT skills! Brush up on using catalogues and e-resources. The more comfortable you are with tech, the better you'll assist readers and impress your future colleagues.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Reader Services Librarian in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Reader Services Librarian role. We want to see how your skills align with the duties listed, so don’t be shy about showcasing your customer service and IT skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this position and how you can contribute to the library. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at University of Oxford TSS
✨Know Your Library Stuff
Familiarise yourself with the Bodleian Libraries and their services. Understand how to navigate online catalogues and e-resources, as well as the general reader services offered. This will show your enthusiasm and readiness to assist readers effectively.
✨Customer Care is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved queries or helped someone find what they needed. This will demonstrate your commitment to good customer care, which is crucial for this role.
✨Team Player Mindset
Be ready to discuss your experience working in teams. Highlight how you’ve collaborated with colleagues to achieve common goals, especially in busy environments. This will reassure them that you can work effectively as part of their team.
✨Show Off Your IT Skills
Brush up on your general IT literacy, especially with Microsoft Office and any library management systems you might have used. Be prepared to talk about how you’ve used technology to enhance service delivery or streamline processes in previous roles.
