At a Glance
- Tasks: Assist with bookings, handle cash, and provide excellent customer service.
- Company: Join the award-winning University of Nottingham's Sports Centre team.
- Benefits: Competitive salary, staff discounts, generous holiday allowance, and personal development opportunities.
- Other info: Flexible part-time shifts available with great career growth potential.
- Why this job: Work in a vibrant environment promoting health and wellbeing for the university community.
- Qualifications: Passion for customer care and ability to work both independently and in a team.
The predicted salary is between 23751 - 24360 £ per year.
Salary
£24,084 to £24,701 per annum pro‑rata, based on skills and experience. Salary progression beyond this scale is subject to performance.
Location
David Ross Sports Village, UK (Other)
Working Hours
22.5 hours per week, ten days per week rotating: Monday–Wednesday 9:30 am–2 pm and Saturday–Sunday 9:30 am–2 pm.
Responsibilities
- Take bookings by telephone or in person.
- Collect and reconcile monies on reception while on duty.
- Deal with enquiries, direct users, issue hire equipment.
- Handle membership enquiries and issue membership cards.
- Check validity of users and deal with lost property.
Qualifications
The role is key to ensuring a first class and seamless experience for our students, staff, alumni and public members. Requirements:
- Excellent telephone manner, calm and professional under pressure.
- Previous experience in a customer‑focused role and evidence of managing cash handling/reconciliation processes.
- Desirable: experience with computer‑booking systems.
- Excellent communication and customer care skills, a proactive approach to tasks and strong attention to detail.
What We Offer
- A friendly, diverse, and supportive working environment.
- Reward scheme granting bonuses of numerous values for excellent work.
- Commitment to staff development through training, continued support and career progression opportunities.
- Access to benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and more.
EEO & Diversity
Our university is supportive, inclusive, caring and positive community. We welcome people of different cultures, ethnicities and beliefs, which is vital to our success.
We are a Disability Confident Employer (Level 2) and are committed to the aims of the Disability Confident Scheme.
We are the first university to have achieved the Athena Swan Gold Award.
We welcome applications from the UK, Europe and worldwide.
#J-18808-LjbffrSports Centre Receptionist (Part Time) in Nottingham employer: University Of Nottingham
The University of Nottingham is an exceptional employer, recognised as the Times and Sunday Times Sports University of the Year 2024, offering a vibrant work culture that prioritises health, wellbeing, and personal development. As a Sports Centre Receptionist at our Sutton Bonington campus, you will enjoy competitive pay, generous holiday allowances, and access to extensive training opportunities, all within a supportive and inclusive community that values diversity and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sports Centre Receptionist (Part Time) in Nottingham
✨Tip Number 1
Get to know the Sports Centre! Familiarise yourself with the facilities and services offered. This way, when you chat with the team during your interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. Being able to demonstrate your ability to provide excellent service will set you apart from other candidates.
✨Tip Number 3
Network with current staff or alumni! Reach out on social media or through university channels to get insights about the role and the team. This can give you an edge in understanding what they value in a Sports Centre Receptionist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our fantastic team at the University of Nottingham!
We think you need these skills to ace Sports Centre Receptionist (Part Time) in Nottingham
Some tips for your application 🫡
Show Your Passion for Customer Care:When you're writing your application, let your love for customer service shine through! Share any experiences you've had that highlight your commitment to providing excellent service, as this is key for us at the Sports Centre.
Tailor Your Application:Make sure to customise your application to fit the role of Sports Centre Receptionist. Highlight relevant skills and experiences that match the job description, so we can see how you’d be a great fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits about why you’re the right person for the job.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at University Of Nottingham
✨Know Your Role
Make sure you understand the responsibilities of a Sports Centre Receptionist. Familiarise yourself with tasks like cash handling, booking management, and customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Passion for Customer Care
Since this role is all about providing excellent service, be ready to share examples of how you've gone above and beyond for customers in the past. Highlight your commitment to creating a positive experience for everyone who walks through the door.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you handle difficult customers or manage multiple tasks at once. Practising your responses can help you feel more relaxed and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
