At a Glance
- Tasks: Be the go-to person for Business School students, guiding them through their academic journey.
- Company: Join a supportive and diverse team at Nottingham University Business School.
- Benefits: Enjoy generous holidays, hybrid working, and access to fitness facilities.
- Other info: Fixed-term maternity cover role with flexible hours available.
- Why this job: Make a real difference in students' lives while developing your career.
- Qualifications: Strong customer service skills and ability to engage with diverse stakeholders.
The predicted salary is between 29740 - 36446 £ per year.
This is a fantastic opportunity for someone to act as the first point of contact for Business School undergraduate students to provide specialist knowledge and serve as a key contact, addressing their concerns, questions, and needs and act as a coach to students, empowering them to own their student journey. You will work as part of the Education and Student Experience team.
You will need excellent customer service and interpersonal skills, with the ability to interact confidently and easily with a range of stakeholders including students, academic colleagues, and senior managers.
What we offer:
- A friendly, diverse, and supportive working environment
- A hybrid working arrangement with the blended approach of home and office working each week
- Generous holiday entitlement of 27 (30) days (or pro rata) plus standard bank holidays and five university closure days including closure between Christmas and New Year
- Our reward scheme grants bonuses of numerous values for excellent work
- We are committed to staff development through the provision of training, continued support, and career progression opportunities
- You will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more
This is a fixed-term maternity cover post available from 1 September 2026 – 30 July 2027. Your working hours will be 36.25 hours per week. If you are interested in part-time work (minimum 29 hours per week), we encourage you to apply. Please specify your preferred hours in your application.
Please contact Na Han, Na.Han@nottingham.ac.uk, if you have further questions about this role. It is a condition of this post that satisfactory enhanced disclosure is obtained from the 'Disclosure and Barring Service'. Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration.
Senior Operations Officer (Tutoring) (Maternity cover, fixed term) in Nottingham employer: University Of Nottingham
Nottingham University Business School is an exceptional employer, offering a friendly and diverse working environment that prioritises employee well-being and development. With a hybrid working model, generous holiday entitlement, and a commitment to staff progression through training and support, this role as a Senior Operations Officer provides a unique opportunity to make a meaningful impact on students' educational journeys while enjoying a range of benefits and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Officer (Tutoring) (Maternity cover, fixed term) in Nottingham
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We think you need these skills to ace Senior Operations Officer (Tutoring) (Maternity cover, fixed term) in Nottingham
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at University Of Nottingham.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at University Of Nottingham. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at University Of Nottingham
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with University Of Nottingham, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with University Of Nottingham is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
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In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to University Of Nottingham as they seek to innovate in their teaching approaches.