At a Glance
- Tasks: Coordinate and improve operational processes for undergraduate programmes at a leading business school.
- Company: Join a friendly and diverse team at Nottingham University Business School.
- Benefits: Enjoy generous holidays, hybrid working, and a supportive environment focused on your development.
- Other info: Flexible hours, career progression opportunities, and a commitment to diversity and inclusion.
- Why this job: Make a real impact in education while building valuable relationships across the university.
- Qualifications: Strong communication skills and a proactive attitude; education services experience is a plus.
The predicted salary is between 29740 - 36446 £ per year.
Salary £29,740 to £36,446 per annum, pro rata (if applicable), depending on skills and experience.
Location: Nottingham University Business School, Jubilee Campus
Reference: SOC179826
Closing Date: Friday 10 July 2026
Role: Senior Operations Officer – Education and Student Experience team, Business School. A fixed‑term maternity cover from 1 July 2026 to 2 April 2027, 36.25 hours per week (part‑time minimum 29 hours per week).
Responsibilities:
- Act as the first point of contact for undergraduate programme operational activities.
- Coordinate, implement and continuously improve a range of operational processes and activities underpinning undergraduate programmes.
- Plan and coordinate activities with academic and professional services colleagues across the University.
- Build and maintain relationships with academic staff and professional services colleagues across the Faculty and Central Departments to deliver innovative, high‑quality and compliant services.
- Identify improvement opportunities and drive forward operational enhancements.
Qualifications and Skills:
- Excellent interpersonal, communication and organisational skills.
- Ability to work independently with limited supervision, demonstrating initiative and personal responsibility.
- Analytical and creative problem‑solving ability with strong attention to detail.
- Proactive, self‑motivated and able to thrive in a fast‑paced, varied environment.
- Experience or familiarity with education services operations is desirable but not mandatory.
Benefits:
- A friendly, diverse and supportive working environment.
- Hybrid working arrangement with a blended approach of home and office each week.
- Generous holiday entitlement of 27 (30) days (or pro‑rata) plus standard bank holidays and five university closure days.
- Reward scheme granting bonuses for excellent work.
- Commitment to staff development through training, continued support and career progression opportunities.
- Access to fitness and health facilities, staff discounts, travel schemes and additional benefits.
We welcome applications from UK, Europe and worldwide and will support your move to the UK. Applicants must have the right to work in the UK as set out by UK Visas & Immigration. We are an inclusive and diverse employer. To support diversity, we are a Disability Confident Employer (Level 2) and have achieved the Athena Swan Gold Award. All applicants will be considered on an equal basis.
