At a Glance
- Tasks: Support staff with HR activities and improve customer service processes.
- Company: Join a friendly and supportive Employment Support Services team.
- Benefits: Enjoy fitness facilities, staff discounts, generous holidays, and a pension scheme.
- Other info: Hybrid working model with flexible job share options available.
- Why this job: Gain valuable HR experience while making a real difference in people's work lives.
- Qualifications: Strong team player with GCSEs in English and Maths (C/4 or above).
The predicted salary is between 26908 - 28890 € per year.
Salary: £26,908 to £28,890 per annum, depending on skills and experience.
Area: HR Shared Services
Location: Jubilee Campus
Closing Date: Saturday 30 May 2026
Reference: HR150026
We are looking to appoint a HR Shared Services Assistant to join our friendly and supportive Employment Support Services team. This customer-focused role involves day-to-day transactional and advisory support to all staff across numerous HR activities, including dealing with customers over the phone and via email.
Responsibilities
- Provide day-to-day transactional and advisory support to staff across numerous HR activities.
- Maintain high levels of attention to detail and accuracy in a data entry or administrative capacity.
- Resiliently handle high-volume requests, adaptively solve problems, and actively seek opportunities to improve customer service and processes.
- Gain HR experience covering the full employee life cycle, from inducting new hires to processing leavers.
- Work in a hybrid model, typically 2–3 days per week on campus.
Qualifications
- Strong team player with a passion for excellent customer service.
- Positive, pro‑active, flexible approach and willingness to learn new skills.
- GCSEs in English and Math (C/4 or above) or equivalent.
Term
This is a fixed‑term post for 12 months (36.25 hours per week). Arrangements for job share will be considered.
Benefits
- Fitness and health facilities
- Staff discounts and travel schemes
- Generous holiday allowance
- Contributory pension scheme
HR Shared Services Assistant (Fixed-Term, Maternity cover) in Nottingham employer: University Of Nottingham
Join our dynamic Employment Support Services team at Jubilee Campus, where we prioritise a supportive and collaborative work culture. As an HR Shared Services Assistant, you'll enjoy generous benefits including fitness facilities, staff discounts, and a contributory pension scheme, all while gaining valuable experience in a customer-focused environment. We are committed to your professional growth, offering opportunities to enhance your skills and advance your career within the HR field.
StudySmarter Expert Advice🤫
We think this is how you could land HR Shared Services Assistant (Fixed-Term, Maternity cover) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees in HR roles, especially those at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle high-volume requests or improve customer service. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've maintained accuracy in past roles. This is key for the HR Shared Services Assistant position, so let us see your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace HR Shared Services Assistant (Fixed-Term, Maternity cover) in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the HR Shared Services role. Highlight any customer service experience and your ability to handle high-volume requests, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for HR and customer service. Don’t forget to mention why you want to join our friendly team at StudySmarter.
Showcase Attention to Detail:Since this role involves data entry and administrative tasks, demonstrate your attention to detail in your application. A well-formatted CV and error-free writing will show us you’re serious about accuracy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at University Of Nottingham
✨Know Your HR Basics
Brush up on key HR concepts and practices, especially those related to the employee life cycle. Being able to discuss topics like onboarding and offboarding will show your understanding of the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in customer service. Think about times when you handled difficult situations or improved a process. This will demonstrate your ability to provide excellent support, which is crucial for this role.
✨Attention to Detail is Key
Since the role involves data entry and administrative tasks, be ready to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to maintain high standards in your tasks.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare to share instances where you adapted to challenges or improved customer service processes. This will show your resilience and proactive approach, which are essential for success in this position.
