Front Desk & Membership Assistant – Sports Centre in Nottingham

Front Desk & Membership Assistant – Sports Centre in Nottingham

Nottingham Full-Time 25353 - 26379 £ / year (est.) No working from home possible
University Of Nottingham

At a Glance

  • Tasks: Assist with front desk operations and provide excellent customer service at our Sports Centre.
  • Company: Join the award-winning University of Nottingham Sports Centre team.
  • Benefits: Enjoy competitive pay, discounts, training opportunities, and generous holiday allowance.
  • Other info: Flexible shifts with additional pay for unsocial hours and weekends.
  • Why this job: Make a positive impact daily while working in a vibrant sports community.
  • Qualifications: Passion for customer care and ability to work both independently and in a team.

The predicted salary is between 25353 - 26379 £ per year.

Area Sports Centre Jubilee Location Jubilee Campus

Salary £25,353 to £26,379 per annum pro‑rata depending on skills and experience.

Closing Date Thursday 30 July 2026

Reference REG086126

Do you love working with people? Are you looking for a role that lets you make a positive impact every day? At the University of Nottingham, we are proud to be a Times and Sunday Times Sports University winner, with a strong history of success and sporting pedigree. Our community includes Olympic medallists and international‑standard athletes among our students and alumni.

We’re looking for enthusiastic individuals with commitment, flexibility, and a passion for customer care. You should be able to deliver excellent service, work independently and as part of a team, and be confident supporting front‑of‑house operations including taking bookings, creating memberships and till reconciliation.

In return, we offer a competitive salary and benefits package, including staff discounts, travel schemes, excellent training and personal development opportunities, and a generous holiday allowance of 27 days (pro‑rata), plus standard bank holidays. You will also have access to leisure and childcare facilities across our campuses, as well as a contributory pension scheme.

These posts are offered on a permanent (all year round) contract, with the following shift patterns:

  • Post 1 – Wednesday 0645‑1500, Thursday 0645‑1500, Friday 1430‑2245 and Saturday 1445‑2215.
  • Post 2 – Monday 1430‑2245, Tuesday 1430‑2245, Saturday 0745‑1515 and Sunday 0745‑1515.

All staff employed at Levels 1‑3 will be eligible to claim unsocial hours (hours worked between 10pm and 6am) and weekend working enhancements. This payment will take the form of a 15% uplift for any time worked between 10pm and 6am and any hour(s) worked on a Saturday or Sunday.

Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We are proud to be a Disability Confident Employer (Level 2). Increasing the diversity of our community is extremely important to us and we are committed to the aims of the Disability Confident Scheme. We are the first university to have achieved Athena Swan Gold Award.

Front Desk & Membership Assistant – Sports Centre in Nottingham employer: University Of Nottingham

The University of Nottingham is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Employees benefit from flexible working hours, access to health facilities, and a generous holiday allowance, making it an ideal place for those seeking meaningful part-time employment while contributing to a vibrant academic community.

University Of Nottingham

Contact Details:

University Of Nottingham Recruitment Team

We think you need these skills to ace Front Desk & Membership Assistant – Sports Centre in Nottingham

Customer Care
Communication Skills
Teamwork
Independence
Booking Management
Membership Creation
Till Reconciliation