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- Tasks: Support front-of-house operations and deliver excellent service to members and visitors.
- Company: The University of Nottingham, a vibrant community focused on sports and wellness.
- Benefits: Competitive salary, 27 days holiday, flexible shifts, and personal development opportunities.
- Why this job: Join a dynamic team and make a positive impact in the sports community.
- Qualifications: Enthusiastic, customer-focused individuals with a passion for service.
The predicted salary is between 22000 - 26000 £ per year.
The University of Nottingham is seeking a Sports Centre Receptionist at the Sutton Bonington Sports Centre. This role requires enthusiastic, customer-focused individuals committed to delivering high-quality service.
Responsibilities include supporting front-of-house operations and providing excellent service to members and visitors.
The position offers a permanent all-year-round contract with a flexible 2-week rolling shift pattern, competitive salary, and generous holiday allowance of 27 days pro-rata, plus bank holidays. Training and personal development opportunities are provided.
Front Desk & Member Services Specialist - Sports Centre in Nottingham employer: University Of Nottingham
Contact Detail:
University Of Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Member Services Specialist - Sports Centre in Nottingham
✨Tip Number 1
Make sure to research the University of Nottingham and the Sutton Bonington Sports Centre. Knowing their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering high-quality service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Show up looking professional and approachable, as you'll be the first point of contact for members and visitors.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Front Desk & Member Services Specialist - Sports Centre in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're genuinely excited about the role and ready to engage with our members and visitors.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. We love seeing how your skills align with the responsibilities of supporting front-of-house operations at our Sports Centre.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick sense of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at University Of Nottingham
✨Know the Centre Inside Out
Before your interview, make sure you research the Sutton Bonington Sports Centre thoroughly. Familiarise yourself with their services, facilities, and any recent news or events. This will show your enthusiasm and commitment to the role.
✨Showcase Your Customer Service Skills
As a Front Desk & Member Services Specialist, you'll be interacting with members and visitors regularly. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle various situations at the front desk. Practice responses to scenarios like dealing with an unhappy customer or managing multiple tasks at once. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.