At a Glance
- Tasks: Prepare and serve delicious sandwiches while providing top-notch customer service.
- Company: Join a supportive and inclusive team at the University of Nottingham.
- Benefits: Enjoy competitive pay, flexible hours, and great career development opportunities.
- Other info: Work in a dynamic environment with excellent training and support.
- Why this job: Be the face of a global brand and make customers smile every day.
- Qualifications: Customer service experience and a positive attitude are essential.
Salary
£25,353 to £26,379 Per annum based on a 36.25 hour contract / pro rata if applicable. Posts are initially offered at the minimum salary point £13.45 per hour, with progression to the higher salary point,£13.99 per hour through annual incremental pay rise.
Area
NH Catering Halls
Location
University Park
Closing Date
Open Until Filled
Reference
NHE4664026
The University of Nottingham has been providing an outstanding student experience for over 140 years and is a leading university of worldwide significance with established campuses in UK, China and Malaysia. Our award-winning Nottingham campus is only 15 minutes by bus or tram to our vibrant city centre.
Your role as a Catering Assistant
We are looking for enthusiastic, reliable, and hardworking people, who have a keen eye for detail and who will take pride in their work and are passionate about food and delivering great service for every customer and will proactively go out of their ways to exceed customer expectations.
Working within any retail catering unit at University Park/Jubilee Campus, you will be responsible for serving customers, using our tills and supporting with general cleaning within the area where you work to include working within the dishwash/potwash area and adhering to all food safety and health and safety regulations, standards, policies, procedures and codes of practice.
As a member of our team, you will have a positive and energetic approach and be a colleague that the team look forward to working with and building strong relationships with others to accomplish tasks and shared goals. You will have an eye for detail and aim to deliver the exceptional operational standards required particularly at busy service times.
Further details about the duties and responsibilities can be found on the attached job role profile.
Available Positions
Please note - these are core positions within our retail units, due to operational and business needs candidates are required to have full flexibility and ability to work the full range of shifts and work time patterns stated below on notice as per below Monday to Friday to include occasional weekends. See specific list of required shifts below:
Shifts will be planned on a rotational pattern and not necessarily within the traditional term time. If you are applying for these positions, please ensure you have full availability/flexibility. More information will be provided on the interview.
Post 1 - Hours of work 15 hours per week (5 days out of 7 to be arranged, mainly Monday to Friday including occasional weekends) working a range of shifts on a rotational pattern between the hours between 8.00am-8.00pm, for 52 weeks of the year on a permanent contract. Flexibility will be required. – This post although it can be based at George Green Library it might also requires supporting on request and as per business needs any other retail units within University Park and/or Jubilee on notice.
This position will attract 15% pay uplift allowance for hours worked at the weekend.
Post 2 - Hours of work 11 hours per week (2 days out of 7 to be arranged mainly Saturday and Sunday with occasional weekdays) working a range of shifts on a rotational pattern between the hours 10.00am and 5.00pm for 32.6 working weeks of the year on a permanent fractional contract. Flexibility will be required. – This post although it can be based at George Green Library it might also requires supporting on request and as per business needs any other retail units within University Park and/or Jubilee on notice.
This will attract 15% pay uplift allowance for hours worked at the weekend.
What we offer
- Permanent contract. Working either on a rolling permanent fractional contract or all year-round basis (traditional rolling 52 weeks of the year basis contract).
- An excellent holiday allowance: For staff working all year-round contracts holiday allowance of 27 days (pro rota if applicable), plus additional university closure days and bank holidays. For staff working on a fractional basis holiday entitlement will be calculated accordingly (yearly rota is provided in advance with designated holiday allowance for these posts)
- Employee Assistance Programme/Counselling Service- 24/7 support.
- Uniform provide plus the tools you need to do a great job.
- We are committed to staff development/provision of training, continued support, and career progression opportunities
- Our reward scheme grants bonuses of numerous values for excellent work
- Access to all range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more. To find out more see our benefits website
- Uniform provide plus the tools you need to do a great job.
Successful candidates will be expected to attend induction training courses which will run each month, Monday to Friday on University Park Campus. Further details will be given at the interview.
The interviews for these posts are informal and will take no longer than 20 minutes.
Informal enquiries may be addressed to our Estates Recruitment email at bw-estatesrecruit@exmail.nottingham.ac.uk Please note that applications sent directly to these email addresses will not be accepted. Please quote ref. NHE1015800
Further details
- Job Description/Role Profile
Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.
We are proud to be a Disability Confident Employer (Level 2) employer . Increasing the diversity of our community is extremely important to us and we are committed to the aims of Disability Confident Scheme.
We are the first university to have achieved Athena Swan Gold Award.
To help you succeed, we published Candidate Guidance to provide support on the application and interview process.
Discover our benefits, visit Your Benefits website.
We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.
This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have the right to work in UK.
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Catering Assistant (Part time) in Nottingham employer: University Of Nottingham
The University of Nottingham is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Employees benefit from flexible working hours, access to health facilities, and a generous holiday allowance, making it an ideal place for those seeking meaningful part-time employment while contributing to a vibrant academic community.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant (Part time) in Nottingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at University Of Nottingham and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Catering Assistant (Part time) in Nottingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at University Of Nottingham that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at University Of Nottingham.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at University Of Nottingham get a sense of who you are beyond your experience!
How to prepare for a job interview at University Of Nottingham
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at University Of Nottingham and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
