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- Tasks: Serve customers, manage tills, and maintain cleanliness in a fast-paced catering environment.
- Company: Join the University of Nottingham, a vibrant community focused on student success and well-being.
- Benefits: Enjoy flexible hours, excellent holiday allowance, and access to sports facilities and discounts.
- Why this job: Be part of a supportive team, develop skills, and gain industry-recognised qualifications.
- Qualifications: Enthusiasm, reliability, and strong customer service skills are essential; no prior experience required.
- Other info: Informal interviews last 20 minutes; training provided throughout the year.
The predicted salary is between 19700 - 20400 £ per year.
Salary
£24,084 to £24,701 per annum pro‑rata. Posts are initially offered at £12.78 per hour, with progression to £12.96 per hour through an annual incremental pay rise.
Area
Catering – Halls
Location
University Park
Closing Date & Reference
Open until filled. Reference NHE201.
About the role / team
We are looking for enthusiastic, reliable, and hardworking people who have a keen eye for detail, excellent customer service skills, and who enjoy working in a fast‑paced catering environment. Working within a Halls of Residence Catering Unit at University Park you will be responsible for serving customers, operating tills, supporting general cleaning—including the dishwash/potwash area—and adhering to all food safety and health and safety regulations, standards, policies, procedures, and codes of practice.
As a member of our team you will maintain a positive approach, be a colleague that others look forward to working with, and build strong relationships to accomplish shared goals. You will pursue exceptional operational standards, particularly during busy service times.
Available Positions
- Weekend Split Shift – 10 hours per week (2 days, mainly Saturday and Sunday). Working between 11:00–13:30 and 17:00–19:30, for 30½ or 34 working weeks of the year on a permanent fractional contract. Rota calendar attached. Flexibility required; both shifts must be worked both days.
- Monday to Friday Dinner – 15 hours per week (5 days, mainly Monday‑Friday). Working between 17:00–20:00 for 30½ working weeks of the year on a permanent fractional contract. Rota calendar attached. Flexibility required.
All staff employed at Levels 1‑3 will be eligible to claim unsocial hours (10 p.m.–6 a.m.) and weekend working enhancements. This payment will take the form of a 15% uplift for any time worked between 10 p.m.–6 a.m. and any hour(s) worked on a Saturday or Sunday.
What We Offer
- A friendly, diverse, and supportive working environment.
- Permanent contract working either during term time or 52 weeks a year.
- An excellent holiday allowance: fractional contract staff working during term times receive paid leave for Christmas, summer, and Easter.
- Employee Assistance Programme and Counselling Service – 24/7 support.
- Uniform and tools required to do a great job.
- Free on‑site parking on weekends and between 4:30 p.m. and 9:30 a.m. on weekdays.
- Commitment to staff development through training, continued support, and career progression opportunities.
- Reward scheme granting bonuses of various values for excellent work.
- Access to fitness and health facilities, staff discounts, travel schemes, and many more benefits. To find out more about what we can offer you, visit our benefits website.
Successful candidates will be expected to attend statutory training courses and any required refresher training. The department plans training courses throughout the year, with options to attend during a typical week (Monday‑Friday) or set weekend dates (Saturday, Sunday). Further details will be given at interview.
Application Process
The interviews for these posts are informal and will take no longer than 20 minutes.
For informal enquiries, address them to our Estates Recruitment email at bw-estatesrecruit@exmail.nottingham.ac.uk. Please quote ref. NHE201. Applications sent directly to these email addresses will not be accepted.
Equality, Diversity & Inclusion
Our university is a supportive, inclusive, caring and positive community. We welcome individuals of different cultures, ethnicities and beliefs – diversity is vital to our success, fundamental to our values, and enriches life on campus. Visit our Equality, Diversity and Inclusion website.
We are proud to be a Disability Confident Employer (Level 2) and are committed to the aims of the Disability Confident Scheme.
We are the first university to have achieved the Athena SWAN Gold Award.
We welcome applications from the UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.
This position does not fulfil the UK Visas & Immigration sponsorship criteria for the Skilled Worker programme; we can only accept applications from candidates who already have the right to work in the UK.
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Catering Assistant - Halls of Residence (Multiple posts, Part time, Fractional) employer: University Of Nottingham
Contact Detail:
University Of Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Halls of Residence (Multiple posts, Part time, Fractional)
✨Tip Number 1
Familiarise yourself with the University of Nottingham's catering services. Understanding their operations and values will help you demonstrate your enthusiasm and fit for the role during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with staff or during networking events. Building rapport with current employees can give you insights into the team dynamics and what they value in a colleague.
✨Tip Number 3
Be prepared to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed busy situations, as this is crucial for a catering assistant role.
✨Tip Number 4
Show your flexibility regarding working hours. Since the role requires weekend shifts and varying hours, expressing your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Catering Assistant - Halls of Residence (Multiple posts, Part time, Fractional)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Catering Assistant position. Highlight your relevant experience and skills that align with what the University of Nottingham is looking for.
Tailor Your CV: Customise your CV to reflect your customer service skills and any previous catering or hospitality experience. Use specific examples to demonstrate how you meet the criteria outlined in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the university. Mention why you want to work in a fast-paced catering environment and how your attention to detail will contribute to the team.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at University Of Nottingham
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the catering environment. The University of Nottingham is looking for reliable and hardworking individuals, so let your passion shine through during the interview.
✨Highlight Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you provided outstanding service. This will demonstrate that you understand the importance of customer satisfaction in a fast-paced setting.
✨Demonstrate Attention to Detail
The job requires a keen eye for detail, especially during busy service times. Be ready to discuss how you ensure high standards in your work, whether it's in food safety or maintaining cleanliness in the kitchen.
✨Prepare for Informal Questions
The interview will be informal and brief, so prepare to answer questions about your availability and flexibility. Think about how you can fit into their weekend and weekday shift patterns, as this will show your willingness to adapt.