Credit Control Apprentice in Newcastle upon Tyne

Northumbria University is looking for a detail-driven and proactive individual to join our Finance and Strategic Planning team as a Credit Control Apprentice. This is your opportunity to gain hands-on experience in a dynamic finance environment while earning a nationally recognised qualification. As an integral part of our finance operations, you'll play a key role in delivering high-quality financial services to internal and external stakeholders.

Your responsibilities will include:

• Carrying out credit control and collection activities
• Assisting with billing, credit notes and reconciliation tasks
• Using key University systems to carry out day-to-day duties efficiently
• Analysing and evaluating data to formulate appropriate responses to resolve defined problems

The training provider working with us to deliver the apprenticeship is Kaplan. Under the apprentice scheme, a minimum of six hours per week will be invested in training towards the achievement of your qualification. In addition to the support offered through the training provider, a workplace mentor will provide practical advice and guidance throughout the duration of your apprenticeship.

This position sits within the Shared Services Team, in Finance and Strategic Planning. The Finance and Strategic Planning team plays a vital role in supporting the University to plan, manage, and optimise its financial resources – ensuring they are used sustainably, responsibly, and in alignment with strategic objectives.

To be successful in the role you will have:

• Completed your A Level studies (or will be awaiting your results), and will have a minimum grade 5 in both Maths and English language.
• Attention to detail and strong organisational skills
• Excellent communication skills with a professional and customer-focused attitude
• The ability to work flexibly and collaboratively, building strong working relationships

For further information about this opportunity please contact Jo Muldown. To apply for this vacancy please click 'Apply Now'. Your application must include a covering letter, and a CV.

Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. We rank top 25 in the UK for research power. Discover more about us. With over 37,000 students from more than 140 countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. We empower our exceptional staff, promoting a positive work-life balance and offering great benefits, including excellent pension schemes, flexible working, generous holiday entitlement and more.

Our Northumbria Values, co-created by our team, define who we are: Academic Excellence, Innovation, Inclusivity, Collaboration, and Ambition. Our Behaviours shape our work culture: We listen and learn, support one another, respect everyone, trust each other, and are bold. Based in Newcastle upon Tyne and London, we are an on-campus organisation and offer flexible hours and location where the role allows. We pride ourselves on diversity and inclusivity, holding numerous awards for gender and race equality, disability confidence, and research excellence.

The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process. Apply now and join a community committed to transforming society and the economy.