Student Experience Assistant

Student Experience Assistant

Northampton Part-Time 19500 - 25000 £ / year (est.) No home office possible
U

At a Glance

  • Tasks: Support student success by building community and engaging with students through events and social media.
  • Company: Join the University of Northampton, a progressive institution dedicated to inclusivity and sustainability.
  • Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a real impact on student lives.
  • Why this job: Be a key contact for students, enhancing their university experience while developing your skills in a supportive environment.
  • Qualifications: Must have an undergraduate or postgraduate degree from 2024 or 2025, preferably from the University of Northampton.
  • Other info: Part-time role at 22.2 hours per week, fixed term until July 2026.

The predicted salary is between 19500 - 25000 £ per year.

Social network you want to login/join with:

Student Experience Assistant, Northampton

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Client:

University of Northampton

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

59adce0b6ca9

Job Views:

3

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

About the Job

Part time: 22.2 hours per week

Fixed term until 31 July 2026

Interview Date: 22 July 2025 and 23 July 2025

The post holder will be primarily supporting the success of students by developing the student community within the faculty, using social media and other available tools to achieve this. The post holder will promote and attend course and school level events and will be seen as a key point of contact between students and the wider University. You will be working directly with students, either individually or in groups, to demonstrate the University processes as well as greenlighting students to the relevant areas of expertise. The post holder will also work alongside Heads of Schools to improve engagement and assist other faculty staff with ensuring consistency of experience across all courses.

We are an accredited Living Wage Foundation Employer and currently pay the real living wage, which is currently £24,309 per annum, pro rata. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 3 salary before living wage.

About You

The post holder will have achieved an undergraduate or postgraduate degree within the last two years, so will have demonstrable knowledge of the support systems, processes and communities available to students. You will have excellent interpersonal skills, working on your own initiative and as part of a team.

You must be able to communicate effectively with students and staff and be pro-active and flexible in your approach to the post and hours.

Qualifications

  • An undergraduate or postgraduate degree achieved in 2024 or 2025.
  • A University of Northampton undergraduate degree achieved in 2024 or 2025.

Faculty/Department

The Faculty of Business and Law has five schools covering subjects such as Accounting, Criminal Justice Studies, Economics, Marketing, Law, Business, Events and Human Resource Management with around 200 academic staff and over 5000 students. We offer a broad portfolio of courses at undergraduate, postgraduate and doctoral levels. We also maintain several successful academic partnerships in the UK and internationally through which several of our programmes are delivered.

About Us

At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.

Our People

Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.

Our Values

  • Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
  • Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
  • Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
  • Trust: We build relationships based on respect, transparency, and shared goals.

Together, we are creating a future where our community, our work, and our impact truly make a difference.

Right to Work

All candidates will be required to provide proof of their eligibility to work in the UK during the interview process.

Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.

Equality

We welcome applications from individuals from underrepresented groups.

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Student Experience Assistant employer: University of Northampton

The University of Northampton is an exceptional employer, dedicated to fostering a supportive and inclusive environment for its staff and students. With a commitment to the Living Wage and a focus on personal and professional growth, employees benefit from a progressive work culture that values diversity and sustainability. Located in Northampton, this role as a Student Experience Assistant offers the unique opportunity to engage directly with students, enhancing their university experience while contributing to a vibrant academic community.
U

Contact Detail:

University of Northampton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Experience Assistant

✨Tip Number 1

Familiarise yourself with the University of Northampton's values and mission. Understanding their commitment to inclusivity, sustainability, and aspiration will help you align your responses during the interview and demonstrate that you're a good fit for their culture.

✨Tip Number 2

Engage with current students or alumni from the University of Northampton to gain insights into their experiences. This can provide you with valuable information on how to effectively support students and enhance their community experience.

✨Tip Number 3

Showcase your social media skills by preparing examples of how you've used these platforms to engage with communities or promote events. Highlighting your ability to connect with students through social media will be crucial for this role.

✨Tip Number 4

Be prepared to discuss specific strategies you would implement to improve student engagement within the faculty. Having concrete ideas ready will demonstrate your proactive approach and understanding of the role's responsibilities.

We think you need these skills to ace Student Experience Assistant

Interpersonal Skills
Communication Skills
Social Media Proficiency
Event Promotion
Team Collaboration
Initiative
Flexibility
Student Support Knowledge
Community Engagement
Problem-Solving Skills
Organisational Skills
Adaptability
Networking Skills
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Student Experience Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in supporting students or working within educational environments. Mention specific examples where you demonstrated excellent interpersonal skills and initiative.

Showcase Your Communication Skills: Since effective communication is key for this role, ensure that your application reflects your ability to communicate clearly and effectively. Use concise language and structure your documents well to make a strong impression.

Express Your Enthusiasm: Convey your passion for supporting students and contributing to their success. In your cover letter, share why you are excited about the opportunity to work at the University of Northampton and how you can contribute to their values of inclusivity and aspiration.

How to prepare for a job interview at University of Northampton

✨Know Your Role

Make sure you understand the responsibilities of a Student Experience Assistant. Familiarise yourself with how this role supports students and enhances their community experience at the University of Northampton.

✨Showcase Your Interpersonal Skills

Since this role requires excellent communication, be prepared to demonstrate your interpersonal skills. Share examples of how you've effectively communicated with peers or worked in teams during your studies.

✨Engage with the University’s Values

Familiarise yourself with the University’s values such as inclusivity, sustainability, and aspiration. Be ready to discuss how you align with these values and how they influence your approach to supporting students.

✨Prepare Questions

Have thoughtful questions ready for your interviewers. This shows your interest in the role and helps you understand how you can contribute to the student community and faculty engagement.

Student Experience Assistant
University of Northampton
U
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