SRS Development and Support Analyst
SRS Development and Support Analyst

SRS Development and Support Analyst

Northampton Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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University of Northampton

At a Glance

  • Tasks: Configure and develop the Tribal SITS student records system to enhance user experience.
  • Company: Join the University of Northampton, a progressive and inclusive institution.
  • Benefits: Fully remote work, competitive salary, and opportunities for personal growth.
  • Other info: Be part of a dynamic team dedicated to inclusivity and sustainability.
  • Why this job: Make a real impact on student data management while working with cutting-edge technology.
  • Qualifications: Degree level education or relevant IT experience; SITS expertise preferred.

The predicted salary is between 36000 - 60000 £ per year.

About The Job

Interview Date: 23/24 October 2025

As part of the Student Records Systems Team, this post is responsible for configuring the Tribal SITS student records system, including eVision functionality, across the student lifecycle. The post will contribute to the configuration and development, including the enhancement of SITS during the configuration/build stage to implement SITS, ensuring that user requirements are accurately captured and translated into formal configuration and development specifications.

The post holder will understand data structures in SITS and apply good practice from SITS to any configuration or development undertaken. The post holder will need to make decisions on the best way to deliver agreed configuration and development work packages, then write clear and coherent code where necessary. The postholder will also need to work with colleagues across the University to ensure that the configuration and development work packages are fit for purpose. The post holder will lead unit and system testing of any configuration or development undertaken and will guide end-users in acceptance testing. It is essential that, for any configuration or development undertaken, support documentation is created.

The configuration and development of SITS functionality require an understanding of academic processes, programme and award frameworks, and academic regulations. This is a crucial role that will play a key part in areas such as data management, data quality, and data integration.

This post will be fully remote, with occasional visits to the University\\\’s Waterside Campus in Northampton, as agreed with the manager. The Waterside Campus is a bright and modern campus built within the last 5 years.

About You

You will bring extensive SITS expertise and lead by example, delivering high-quality customer service. Key responsibilities include coordinating configuration and development with SMEs, eliciting user requirements, creating specifications, and estimating resources.

You’ll advise on best practices, make independent decisions, and deliver SITS/e-Vision developments to agreed milestones. Testing, data quality assurance, and supplier liaison are essential. Strong communication with diverse stakeholders and the ability to work to academic deadlines are vital. Occasional out-of-hours work may be required.

Qualification

Essential:

  • Educated to Degree level or relevant experience demonstrating competence and progression in similar IT related roles

Desirable:

  • Oracle PL/SQL Developer Certified Associate or equivalent Microsoft certification
  • ITIL Foundation
  • PRINCE 2 Foundation

Department

Situated within IT Services, the Student Record Systems Team provide support, enhancements, and maintenance of the core student record system (SITS) and other integrated systems.

The Student Record Systems Team consists of five team members and is currently expanding to meet the university\\\’s business demands. Ensuring we maximise the return on our investment in SITS and its associated products.

About Us

At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.

Our People

Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.

Our Values

  • Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
  • Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
  • Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
  • Trust: We build relationships based on respect, transparency, and shared goals.

Together, we are creating a future where our community, our work, and our impact truly make a difference.

Right to Work

All candidates will be required to provide proof of their eligibility to work in the UK during the interview process. The University is open to considering Skilled Worker visa sponsorship, provided that the eligibility criteria of the points-based immigration system are met.

Equality

We welcome applications from individuals from underrepresented groups. The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.

Together @ UON

Our Commitment to Equality and Inclusion

Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.

Commitments Include:

  1. Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
  2. Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
  3. Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.

UON’s Major Commitments:

  • Disability Confident
  • Standalone Pledge
  • IHRA Working Definition

For more details, visit: Equality and Diversity at UON

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SRS Development and Support Analyst employer: University of Northampton

The University of Northampton is an exceptional employer, offering a progressive and inclusive work culture that prioritises the wellbeing and professional growth of its staff. With a commitment to sustainability and diversity, employees are empowered to excel in their roles while contributing to meaningful impact within the academic community. The fully remote nature of the SRS Development and Support Analyst position, combined with access to the modern Waterside Campus, provides a flexible and supportive environment for achieving career aspirations.
University of Northampton

Contact Detail:

University of Northampton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SRS Development and Support Analyst

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the University of Northampton on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it shows your genuine interest.

✨Tip Number 2

Prepare for the interview by diving deep into SITS and eVision functionalities. Brush up on your knowledge of academic processes and data management. The more you know, the more confident you'll feel when discussing how you can contribute.

✨Tip Number 3

Practice your coding skills! Since writing clear and coherent code is part of the job, consider doing some mock coding challenges. This will help you articulate your thought process during the interview.

✨Tip Number 4

Don’t forget to showcase your soft skills! Communication with diverse stakeholders is key, so think of examples where you've successfully collaborated or led a project. We want to see how you can fit into our inclusive environment!

We think you need these skills to ace SRS Development and Support Analyst

SITS Configuration
eVision Functionality
Data Structures Understanding
Code Writing
Unit Testing
System Testing
User Requirements Elicitation
Specification Creation
Data Quality Assurance
Supplier Liaison
Strong Communication Skills
Project Coordination
Oracle PL/SQL
ITIL Foundation
PRINCE2 Foundation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the SRS Development and Support Analyst role. Highlight your SITS expertise and any relevant experience that aligns with the job description. We want to see how you can contribute to our team!

Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in configuration, development, and testing can benefit us. Use specific examples from your past work to illustrate your capabilities and how they relate to the responsibilities outlined in the job description.

Be Clear and Concise: When writing your application, clarity is key! Make sure your points are easy to understand and directly address the requirements of the role. We appreciate straightforward communication, so keep it professional yet approachable.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our values there!

How to prepare for a job interview at University of Northampton

✨Know Your SITS Inside Out

Make sure you brush up on your knowledge of the Tribal SITS system and its functionalities, especially eVision. Familiarise yourself with how it operates across the student lifecycle, as this will be crucial in demonstrating your expertise during the interview.

✨Prepare for Technical Questions

Expect to face questions that test your understanding of data structures and coding practices related to SITS. Be ready to discuss specific examples from your past experiences where you've successfully configured or developed within similar systems.

✨Showcase Your Communication Skills

Since this role involves liaising with various stakeholders, practice articulating complex technical concepts in a way that's easy to understand. Highlight any previous experiences where you've effectively communicated with non-technical colleagues or users.

✨Demonstrate Your Problem-Solving Abilities

Be prepared to discuss how you've approached challenges in past roles, particularly in relation to configuration and development work packages. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your decision-making process.

SRS Development and Support Analyst
University of Northampton
Location: Northampton
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