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- Tasks: Support and develop IT infrastructure while collaborating with teams across the university.
- Company: The University of Northampton, a vibrant educational institution.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Fast-paced environment with 2nd and 3rd line support responsibilities.
- Why this job: Join a dynamic team and make a real difference in the university's digital landscape.
- Qualifications: Experience with Windows OS, Active Directory, and a passion for infrastructure technologies.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The University of Northampton's Infrastructure Engineer supports and develops the IT infrastructure, working closely with colleagues across IT, the wider university, and third‑party suppliers. You will be part of the Systems team, helping maintain reliable, secure infrastructure services and continuously improve systems and processes in line with the university’s digital strategy. This hands‑on role is in a fast‑paced educational environment, suitable for someone with technical foundations and a genuine interest in infrastructure technologies. The job provides 2nd and 3rd line support for infrastructure‑related incidents, service requests, and problems affecting both staff and students. It involves delivering business‑as‑usual activities alongside project work as assigned by senior engineers and the team manager. Working hours are 37 hours per week with occasional on‑call rota, rotated around the team with some out‑of‑hour requirements.
Responsibilities
- Deploy, configure, monitor, and support servers and associated infrastructure systems while ensuring all environments meet operational policies, standards, and best‑practice guidelines.
- Maintain accurate and up‑to‑date technical documentation, including system configurations and processes.
- Provide infrastructure support across campus locations and remote sites.
- Manage and support hardware, software, inventory, printing services, and monitoring tools.
- Collaborate with third‑party suppliers to ensure equipment and services are delivered and ready on time.
- Work with end users in a clear, customer‑focused, and non‑technical manner.
Required skills and experience
You need knowledge and experience in at least four of the following technologies: Windows Operating Systems 11, Windows Server 2019 / 2022 / 2025, Active Directory.
Infrastructure Engineer employer: University of Northampton
Contact Detail:
University of Northampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of landing that Infrastructure Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This gives potential employers a tangible look at what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by brushing up on common infrastructure-related questions and scenarios. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical staff.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team at the University of Northampton.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with Windows Operating Systems and any relevant infrastructure technologies. We want to see how your skills align with what we're looking for!
Showcase Your Technical Skills: In your application, don’t just list your skills—show us how you've used them! Provide examples of how you've deployed or supported infrastructure systems in previous roles. This helps us understand your hands-on experience.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon where possible. Remember, we’re looking for someone who can communicate effectively with both technical and non-technical colleagues.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at University of Northampton
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the key technologies mentioned in the job description, like Windows Operating Systems and Active Directory. Be ready to discuss your hands-on experience with these systems and how you've used them in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled infrastructure-related incidents or service requests in the past. Think about specific challenges you faced and how you resolved them, as this will demonstrate your ability to provide 2nd and 3rd line support effectively.
✨Communicate Clearly and Confidently
Since you'll be working with both technical teams and end users, practice explaining complex concepts in a simple, customer-focused manner. This will show that you can bridge the gap between technical jargon and user-friendly language.
✨Be Ready to Collaborate
Highlight your experience working with third-party suppliers and cross-functional teams. Share examples of successful collaborations and how they contributed to project success, as teamwork is crucial in this role.