Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students with accommodation needs and create a thriving community experience.
- Company: Join the award-winning Estates & Campus Services at the University of Northampton.
- Benefits: Earn a competitive salary of £24,309 and enjoy a supportive work environment.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: 5 GCSEs at Grade C or equivalent, including Maths and English.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
The predicted salary is between 24309 - 24309 £ per year.
Interview date – To be confirmed
We are seeking a proactive, flexible and independent Accommodation Assistant to join the Residential Services division of our award winning Estates & Campus Services department.
The post holder will work with colleagues to provide a high quality and super supportive accommodation service, delivering support for students living on and off-campus and developing a positive and thriving community living experience for students whilst also delivering administrative support to enable the efficient functioning of Residential Services.
We are an accredited Living Wage Foundation Employer and currently pay the real living wage, which is currently £25,949 per annum. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 4 starting spinal points salary before living wage.
About you
You will have the ability to work independently and pro‑actively and be experienced in resolving complicated queries, prioritising and escalating activity where appropriate.
You will also have excellent verbal and written communication skills alongside the ability to show sensitivity in communication, especially when supporting students with complex accommodation needs. Experience of delivering excellent customer service is essential, in addition to the ability to work to appropriate quality standards.
Qualifications
Essential;
- 5 GCSEs at Grade C or equivalent (must includes Maths and English)
Department
Our award winning Estates & Campus Services department is a large, busy and diverse directorate with over 250 colleagues managing and supporting 27 academic or support buildings across 8 locations, and c. 2,400 bed spaces across 10 accommodation buildings.
We have a committed team who deliver exceptional, sector leading facilities and services, which in turn support, facilitate and improve the student and staff experience, Transforming Lives and Inspiring Change.
About us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first‑rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.
Our Values
- Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
- Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
- Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
- Trust: We build relationships based on respect, transparency, and shared goals.
Right to work
All candidates will be required to provide proof of their eligibility to work in the UK during the interview process. The University is open to considering Skilled Worker visa sponsorship, provided that the eligibility criteria of the points‑based immigration system are met. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.
The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.
Together @ UON
Our Commitment to Equality and Inclusion
Commitments Include
- Creating an Inclusive Environment:Adopting a zero‑tolerance approach to discrimination and ensuring all activities are inclusive.
- Supporting Students and Staff:Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
- Tackling Inequalities:Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.
UON’s Major Commitments
- Disability Confident
- Standalone Pledge
- IHRA Working Definition
For more details, visit: Equality and Diversity at UON
#J-18808-Ljbffr
Accommodation Assistant employer: University of Northampton
Contact Detail:
University of Northampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out the University of Northampton's values and mission. This will help you tailor your responses and show that you're a great fit for their inclusive and supportive environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Accommodation Assistant, especially your customer service skills and ability to handle complex queries.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've demonstrated your proactive approach and problem-solving skills. This will help you stand out as someone who can deliver excellent support to students.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your genuine interest and helps you figure out if this is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Accommodation Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your experiences that relate to the role.
Tailor Your Application: Make sure to tailor your application specifically for the Accommodation Assistant role. Highlight your relevant skills and experiences that align with the job description, especially your customer service experience and communication skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing team there.
How to prepare for a job interview at University of Northampton
✨Know Your Role
Before the interview, make sure you thoroughly understand the Accommodation Assistant role. Familiarise yourself with the responsibilities and how they contribute to creating a supportive community for students. This will help you articulate your fit for the position.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are essential, prepare examples of how you've effectively communicated in previous roles. Think about situations where you resolved complex queries or supported individuals with sensitive needs.
✨Demonstrate Proactivity
The job requires a proactive approach, so come prepared with examples of how you've taken initiative in past roles. Whether it’s improving a process or addressing a challenge, showing that you can work independently will impress the interviewers.
✨Emphasise Customer Service Experience
Highlight your experience in delivering excellent customer service. Be ready to discuss specific instances where you went above and beyond to support someone, especially in a challenging situation. This aligns perfectly with the values of the University of Northampton.