Senior Conduct and Appeals Officer

Shape the university's approach to student conduct ensuring fairness and integrity in academic and non‑academic conduct matters. Gain experience in a role that combines elements of investigative, policy, legal and educational expertise. Work with a wide range of internal and external stakeholders. Join our amazing team at the University of Newcastle, where we are committed to ensuring a fair and supportive environment for our students. Our team is passionate, collaborative, and dedicated to maintaining the highest standards of academic and non‑academic conduct.

The Senior Student Conduct Officer is a critical role responsible for managing and reviewing student conduct matters in alignment with University policies and procedures, including the Student Conduct Rule. You will provide expert advice to the Senior Deputy Vice‑Chancellor (Academic) and support the Student Academic Conduct Officer system across the University. This role offers the opportunity to work with internal and external stakeholders to ensure fair, robust and client‑centred processes are delivered. It sits in a small collaborative and supportive team led by the Senior Manager Student Conduct.

• Gathering and analysing information to prepare comprehensive reports on sensitive, complex, and high‑risk student conduct matters and appeals.
• Managing multiple, complex cases efficiently, ensuring stakeholders are informed of progress and outcomes while maintaining privacy and confidentiality.
• Assessing and providing advice on associated risks.
• Preparing and delivering timely reports to the SDVC(A) and internal and external stakeholders.
• Delivering misconduct outcomes to students in person.
• Providing expert advice on the implementation of policies and procedures related to student conduct and appeals to staff at all levels.
• Developing, reviewing, and evaluating relevant policies, programs, and initiatives related to Student Academic Conduct.
• Influencing and negotiating with key University members and external stakeholders.
• Leading and managing projects to ensure timely and effective delivery of outcomes, including investigating issues, preparing ad‑hoc advice, and implementing process improvements.
• Building and managing relationships with internal and external stakeholders to navigate complex issues affecting the University's reputation and operations.
• Acting as a point of contact for queries related to University policy and procedure on conduct.
• Monitoring trends and data to assess their impact on policy and approaches to managing student conduct and identify opportunities for continuous improvement.

• Strong analytical and investigative skills, potentially from a legal, workplace relations, compliance, law enforcement, regulatory or investigative background.
• Strong understanding of legislation and policies related to student conduct.
• Experience investigating allegations, assessing penalties, and ensuring compliance with policies.
• Ability to manage sensitive, complex, and high‑risk matters while maintaining high levels of resilience.
• Demonstrated commitment to developing and maintaining strong stakeholder relationships.
• Experience in investigating Gender Based Violence matters and related training will be highly regarded.

This continuing position is full time at a HEW 8 Higher Education Level located at Callaghan Campus.

• The remuneration for this position is Higher Education Worker Level 8 + 17 % superannuation and is commensurate with skills and experience.
• Flexible working arrangements (in line with the University’s Flexible Work Policy).
• Salary packaging options.
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme.
• Discounts in private health insurance, gym memberships, software, travel and more.
• Wellbeing programs.

We value diversity and strive to ensure our recruitment processes are equitable, inclusive, and barrier‑free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au. We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process. The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.