At a Glance
- Tasks: Lead and develop engaging Residential Life programs for student wellbeing and community connection.
- Company: Join the University of Newcastle, a leader in equity and excellence.
- Benefits: Shape student experiences while working in a collaborative, values-driven environment.
- Other info: Flexible hours and opportunities for career growth in a diverse workplace.
- Why this job: Make a lasting impact on student wellbeing and success through innovative programs.
- Qualifications: Postgraduate qualifications or relevant experience in student engagement and leadership.
The predicted salary is between 60000 - 70000 € per year.
Location: Callaghan Campus, Newcastle (with oversight across Callaghan and Ourimbah)
Employment Type: Continuing, Full Time
HEW Level: 8
About the Role
Reporting to the General Manager, Student Living, the Manager, ResLife Programs leads the strategy, development, and delivery of Residential Life (ResLife) programs. You’ll drive initiatives that enhance student engagement and community connection, while also contributing to occupancy outcomes and broader Student Living objectives. The role combines strategic leadership with operational oversight and requires strong collaboration across the University.
Key Responsibilities
- Lead the design and delivery of ResLife programs that promote student wellbeing, safety, inclusion, and community connection
- Manage and develop a team of staff delivering engagement, leadership, and student development initiatives
- Oversee residential leadership programs, including Residential Mentors and student associations
- Develop and implement communication, engagement, and marketing campaigns to support student engagement and occupancy
- Monitor participation, engagement, and impact, using data to inform continuous improvement
- Ensure strong governance, risk management, and compliance across all programs and activities
About You
You are a strategic and people‑focused leader with a strong understanding of student development, engagement, and wellbeing. You bring a balance of creativity, operational discipline, and sound judgement, and are passionate about building inclusive, high‑impact student experiences. To succeed in this role, you’ll bring:
- Postgraduate qualifications or extensive relevant experience in student engagement, education, marketing, or a related field
- Demonstrated experience leading programs or services that support student development and community building
- Proven leadership capability, including managing and developing teams
- Strong understanding of student wellbeing, engagement, and factors influencing student experience
- Experience designing and delivering engagement strategies and initiatives at scale
About the University
The University of Newcastle is a global leader in equity and excellence, committed to delivering an exceptional student experience and creating positive outcomes for our regions and communities. Student Living sits within the Student Central Portfolio and provides safe, inclusive, and development‑focused accommodation experiences that support students academically, socially, and personally.
Why Join Us?
At the University of Newcastle, you’ll have the opportunity to shape the residential student experience at a strategic level. You’ll lead meaningful programs that make a lasting impact on student wellbeing, belonging, and success—while contributing to a collaborative, values‑driven organisation.
Your next steps
Your application must include:
- Your resume.
- A cover letter outlining your motivation to apply for this opportunity.
- A statement addressing the Essential Criteria listed in the attached Position Description
Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.
Additional Information
- This role requires flexibility to work outside standard hours as required
- Work may occur across multiple campuses
- The role is primarily campus‑based and involves engagement with student‑focused services
- A Working With Children Check is required
We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier‑free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au. We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.
Our assessment process
Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:
- Interview (an ‘in person’ interview will be conducted as part of the process)
- Referee checks
- Pre‑employment checks as appropriate to the role
Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.
Contact Us
For specific position enquiries, please contact Jess Rokobaro, General Manager Student Living, on (02) 4921 5233 or via email at Jess.Rokobaro@newcastle.edu.au
Having technical difficulties? Please reach out to us: employment@newcastle.edu.au
Please note, we do not accept email applications.
Closing date: Sunday 31 May, 2026 at 11.59pm AEST
We are excited to be Looking Ahead with you. We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.
Manager, ResLife Programs in Newcastle upon Tyne employer: University of Newcastle
The University of Newcastle is an exceptional employer, offering a vibrant work culture that prioritises student wellbeing and community connection. As the Manager of ResLife Programs, you will have the unique opportunity to lead impactful initiatives that enhance the student experience while benefiting from professional growth opportunities in a collaborative environment. Located at the picturesque Callaghan Campus, you will be part of a values-driven organisation committed to equity, diversity, and creating positive outcomes for students and the wider community.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, ResLife Programs in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Newcastle through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by researching the latest trends in student engagement and wellbeing. Bring fresh ideas to the table that align with the University's values and objectives—show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and community building. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Manager, ResLife Programs in Newcastle upon Tyne
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to express your motivation for applying and how your experience aligns with the role. Keep it engaging and personal, showing us why you’re the perfect fit for the Manager, ResLife Programs position.
Address the Essential Criteria:Don’t skip this part! Take the time to respond to the Essential Criteria listed in the job description. Use specific examples from your past experiences to demonstrate how you meet each criterion. This is your opportunity to show us what you can bring to the table!
Keep It Concise:We love a good read, but we also appreciate brevity! Make sure your application document doesn’t exceed three pages. Be clear and to the point while still showcasing your skills and experiences. Less is often more!
Submit Through Our Website:Remember, we only accept applications through our website, so make sure to upload your cover letter and response to the criteria as one PDF document. Following the application process correctly shows us that you pay attention to detail!
How to prepare for a job interview at University of Newcastle
✨Know Your Stuff
Before the interview, dive deep into the role of Manager, ResLife Programs. Understand the key responsibilities and how they align with your experience. Be ready to discuss specific examples of how you've led student engagement initiatives or developed community-building programs.
✨Showcase Your Leadership Skills
This role requires strong leadership capabilities, so prepare to share stories that highlight your experience in managing teams. Think about times when you’ve successfully motivated staff or implemented strategies that improved student wellbeing and engagement.
✨Data-Driven Decisions
Since monitoring participation and using data for continuous improvement is crucial, be prepared to discuss how you've used data in past roles. Bring examples of how you’ve measured the impact of your programs and made adjustments based on feedback or results.
✨Emphasise Inclusivity
The University values diversity and inclusion, so make sure to express your commitment to these principles. Share experiences where you’ve fostered an inclusive environment or developed programs that cater to diverse student needs, showing that you understand the importance of community connection.
