At a Glance
- Tasks: Lead and develop engaging programs that enhance student wellbeing and community connection.
- Company: Join the University of Newcastle, a leader in equity and excellence.
- Benefits: Shape student experiences while working in a collaborative and inclusive environment.
- Other info: Flexible hours and opportunities for professional growth across multiple campuses.
- Why this job: Make a lasting impact on student success and wellbeing at a strategic level.
- Qualifications: Postgraduate qualifications or relevant experience in student engagement and leadership.
The predicted salary is between 50000 - 60000 € per year.
Location: Callaghan Campus, Newcastle (with oversight across Callaghan and Ourimbah)
Employment Type: Continuing, Full Time
HEW Level: 8
About the Role
Reporting to the General Manager, Student Living, the Manager, ResLife Programs leads the strategy, development, and delivery of Residential Life (ResLife) programs. You’ll drive initiatives that enhance student engagement and community connection, while also contributing to occupancy outcomes and broader Student Living objectives. The role combines strategic leadership with operational oversight and requires strong collaboration across the University.
Key Responsibilities
- Lead the design and delivery of ResLife programs that promote student wellbeing, safety, inclusion, and community connection
- Manage and develop a team of staff delivering engagement, leadership, and student development initiatives
- Oversee residential leadership programs, including Residential Mentors and student associations
- Develop and implement communication, engagement, and marketing campaigns to support student engagement and occupancy
- Monitor participation, engagement, and impact, using data to inform continuous improvement
- Ensure strong governance, risk management, and compliance across all programs and activities
About You
You are a strategic and people‑focused leader with a strong understanding of student development, engagement, and wellbeing. You bring a balance of creativity, operational discipline, and sound judgement, and are passionate about building inclusive, high‑impact student experiences. To succeed in this role, you’ll bring:
- Postgraduate qualifications or extensive relevant experience in student engagement, education, marketing, or a related field
- Demonstrated experience leading programs or services that support student development and community building
- Proven leadership capability, including managing and developing teams
- Strong understanding of student wellbeing, engagement, and factors influencing student experience
- Experience designing and delivering engagement strategies and initiatives at scale
About the University
The University of Newcastle is a global leader in equity and excellence, committed to delivering an exceptional student experience and creating positive outcomes for our regions and communities. Student Living sits within the Student Central Portfolio and provides safe, inclusive, and development‑focused accommodation experiences that support students academically, socially, and personally.
Why Join Us?
At the University of Newcastle, you’ll have the opportunity to shape the residential student experience at a strategic level. You’ll lead meaningful programs that make a lasting impact on student wellbeing, belonging, and success—while contributing to a collaborative, values‑driven organisation.
Your next steps
Your application must include:
- Your resume.
- A cover letter outlining your motivation to apply for this opportunity.
- A statement addressing the Essential Criteria listed in the attached Position Description
Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.
Additional Information
- This role requires flexibility to work outside standard hours as required
- Work may occur across multiple campuses
- The role is primarily campus‑based and involves engagement with student‑focused services
- A Working With Children Check is required
We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier‑free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to us.
Our assessment process typically includes:
- Interview (an ‘in person’ interview will be conducted as part of the process)
- Referee checks
- Pre‑employment checks as appropriate to the role
Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.
Contact Us
For specific position enquiries, please contact Jess Rokobaro, General Manager Student Living, on (02) 4921 5233 or via email.
Please note, we do not accept email applications.
Closing date: Sunday 31 May, AEST
We are excited to be Looking Ahead with you. We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.
Manager, ResLife Programs employer: University of Newcastle
The University of Newcastle is an exceptional employer that prioritises student wellbeing and community connection, offering a collaborative and values-driven work culture. As the Manager of ResLife Programs, you will have the opportunity to lead impactful initiatives that enhance the residential student experience while benefiting from professional growth opportunities in a supportive environment. Located at the vibrant Callaghan Campus, you will be part of a diverse team dedicated to creating inclusive and engaging living experiences for students.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, ResLife Programs
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Newcastle through LinkedIn or alumni groups. A friendly chat can give us insider info on the role and help you stand out.
✨Tip Number 2
Prepare for the interview by researching ResLife programs and student engagement strategies. We want to see your passion for enhancing student experiences, so come armed with ideas and examples!
✨Tip Number 3
Show off your leadership skills! Think of specific instances where you've successfully managed teams or projects. We love candidates who can demonstrate their impact on student wellbeing and community connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference.
We think you need these skills to ace Manager, ResLife Programs
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to express your motivation for applying and how your experience aligns with the role. Keep it engaging and personal, showing us why you’re the perfect fit for the Manager, ResLife Programs position.
Tailor Your Resume:Don’t just send a generic resume! Tailor it to highlight your relevant experience in student engagement and leadership. Use keywords from the job description to show us you understand what we’re looking for and how you can contribute.
Address the Essential Criteria:This is crucial! Make sure to respond to the Essential Criteria listed in the position description. Use specific examples from your past experiences to demonstrate how you meet each criterion, and keep it concise within the 3-page limit.
Submit as One PDF Document:When you’re ready to apply, remember to upload your cover letter and response to the criteria as one PDF document. This makes it easier for us to review your application, so don’t forget this step!
How to prepare for a job interview at University of Newcastle
✨Know Your Stuff
Make sure you understand the key responsibilities of the Manager, ResLife Programs role. Familiarise yourself with student engagement strategies and community building initiatives. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities, especially in managing teams and developing programs. Think of specific situations where you successfully led a project or initiative that enhanced student wellbeing or engagement.
✨Data-Driven Mindset
Since the role involves monitoring participation and using data for improvement, be ready to discuss how you've used data in past roles. Bring examples of how you’ve measured success and made adjustments based on feedback or metrics.
✨Engage with Their Values
The University of Newcastle values diversity and inclusion, so be prepared to discuss how you can contribute to these values. Share your thoughts on creating inclusive environments and any relevant experiences that demonstrate your commitment to these principles.
