Pharmacy Associate I - Sourcing Requisition

Explore the Possibilities and Advance with Us. Pharmacy Associate I (remote) – Sourcing Requisition Job Number : 2025-47784 Category: Healthcare Location : Shrewsbury, MA Shift: Day Exempt/Non-Exempt: Non Exempt Business Unit: UMass Chan Medical School Department: Hidden (16392) Job Type: Full-Time Salary Grade: 14 Union Code: Union Position-W28-SHARE Num. Openings : 1 Post Date : March 3, 2025 This requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings. Under the direct supervision of the Director or designee, the Pharmacy Associate I will function as a team member for the client programs within Clinical Pharmacy Services (CPS). CPS is responsible for administering client-specific programs to provide clinical expertise regarding our members medications. This position will handle calls with members, prescribers, and pharmacists to provide and obtain information regarding client-specific initiatives. The incumbent of this position will assist in the sorting of medication prior authorization requests, under the guidance of a licensed pharmacist. Responsibilities Review medication information, call member, and record the call outcome in a pharmacy database. Handle outbound and inbound phone calls to members, prescribers and pharmacists regarding client-specific work. Sort the medication prior authorization requests into appropriate drug class within the clients compliance time frame. Provide information to prescribers and pharmacists regarding member prescriptions. Participate in orientation and/or guidance of Pharmacy Associate I in performance of their duties. Follow UMass Chan and CPS policies and procedures. Assist CPS staff with data entry, medication monitoring, and insurance eligibility for ad hoc reports and client work. Assist CPS consultant pharmacist with obtaining and disseminating information concerning client appeals. Participate in CPS staff meetings, quality improvement initiatives and in-service programs as requested. Perform other client work as required per client initiative(s). Required Education High School Graduate or GED Required Work Experience Some pharmacy related experience. Preferred Education Licensed Certificate, active unrestricted MA Pharmacy Technician License and/or Preferred Work Experience Effective communication and interpersonal skills. Attention to detail and organization. Ability to work in a high volume, fast-paced call center environment. Ability to work well in a team. Computer Skills – Basic understanding of Word, Excel, Outlook. #J-18808-Ljbffr