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- Tasks: Assist with medication information and handle calls in a dynamic pharmacy environment.
- Company: Join a leading Clinical Pharmacy Services team dedicated to improving patient care.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Be part of a supportive team making a real impact on patient health.
- Qualifications: High school diploma required; pharmacy experience preferred, bilingual skills a plus.
- Other info: This is a sourcing requisition for future openings, so apply now!
The predicted salary is between 24000 - 36000 £ per year.
This requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings. We still encourage you to apply directly to positions you feel best meet your background, as this will not replace your application for other openings.
Under the direct supervision of the Director or designee, the Pharmacy Associate I will function as a team member for the client programs within Clinical Pharmacy Services (CPS). CPS is responsible for administering client-specific programs to provide clinical expertise regarding our members' medications. This position will handle calls with members, prescribers, and pharmacists to provide and obtain information regarding client-specific initiatives. The incumbent of this position will assist in the sorting of medication prior authorization requests, under the guidance of a licensed pharmacist.
Responsibilities
- Review medication information, call member, and record the call outcome in a pharmacy database.
- Handle outbound and inbound phone calls to members, prescribers, and pharmacists regarding client-specific work.
- Sort the medication prior authorization requests into appropriate drug class within the client's compliance time frame.
- Provide information to prescribers and pharmacists regarding member prescriptions.
- Participate in orientation and/or guidance of Pharmacy Associate I in the performance of their duties.
- Follow UMass Chan and CPS policies and procedures.
- Assist CPS staff with data entry, medication monitoring, and insurance eligibility for ad hoc reports and client work.
- Assist CPS consultant pharmacist with obtaining and disseminating information concerning client appeals.
- Participate in CPS staff meetings, quality improvement initiatives, and in-service programs as requested.
- Perform other client work as required per client initiative(s).
Qualifications
REQUIRED EDUCATION
High School Graduate or GED
REQUIRED WORK EXPERIENCE
Some pharmacy related experience.
PREFERRED EDUCATION
Licensed Certificate, active unrestricted MA Pharmacy Technician License and/or active unrestricted National Pharmacy Technician Certification (CPhT).
PREFERRED WORK EXPERIENCE
Bilingual, Spanish preferred.
Effective communication and interpersonal skills.
Attention to detail and organization.
Ability to work in a high volume, fast-paced call center environment.
Ability to work well in a team.
Dependability.
Computer Skills – Basic understanding of Word, Excel, Outlook.
Pharmacy Associate I (remote) - Sourcing Requisition employer: University of Massachusetts Medical School
Contact Detail:
University of Massachusetts Medical School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Associate I (remote) - Sourcing Requisition
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Pharmacy Associate I. Understanding the nuances of handling medication information and prior authorisation requests will help you stand out during interviews.
✨Tip Number 2
Brush up on your communication skills, especially if you're bilingual. Being able to converse in Spanish can be a significant advantage, so practice speaking clearly and confidently.
✨Tip Number 3
Gain experience in a fast-paced call centre environment if you can. This role requires handling high volumes of calls, so any relevant experience will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for potential interviews.
We think you need these skills to ace Pharmacy Associate I (remote) - Sourcing Requisition
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Pharmacy Associate I position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any pharmacy-related experience you have. If you possess a Pharmacy Technician License or certification, make sure to mention it prominently as it is preferred for this role.
Showcase Communication Skills: Since the role involves handling calls with members, prescribers, and pharmacists, demonstrate your effective communication and interpersonal skills in your application. Provide examples of how you've successfully communicated in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at University of Massachusetts Medical School
✨Know Your Pharmacy Basics
Brush up on your pharmacy knowledge, especially regarding medication information and prior authorisation processes. Being able to discuss these topics confidently will show your understanding of the role.
✨Demonstrate Communication Skills
Since the role involves handling calls with members and prescribers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles or situations.
✨Showcase Teamwork Experience
This position requires working well within a team. Be ready to share experiences where you collaborated with others, highlighting your ability to contribute positively to a team environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to manage multiple tasks or handle difficult calls, and be prepared to explain your approach.
