At a Glance
- Tasks: Support the Curriculum & Programmes Team, ensuring a top-notch student experience.
- Company: Join the School of Medical Sciences at a leading university focused on inclusivity and excellence.
- Benefits: Enjoy a fantastic pension scheme, health services, generous leave, and discounts at major retailers.
- Why this job: Be part of a dynamic team that values flexibility, diversity, and student success.
- Qualifications: Proven admin experience, excellent communication skills, and proficiency in MS 365 required.
- Other info: Hybrid working options available; must demonstrate right to work in the UK.
The predicted salary is between 28800 - 48000 £ per year.
We are recruiting a Teaching, Learning and Student Experience Administrator to support the Curriculum & Programmes Team, within the School of Medical Sciences, which is available immediately. You will be expected to provide a high level of customer service to deliver excellent service provision placing the student experience at the heart of what we do, working flexibly both alone and as part of a team, across organisational boundaries.
You will be a point of contact for teaching staff, both internal and external, key contacts within the School, Faculty and central University administration. The ideal candidate will have proven administrative experience in a busy environment, excellent communication skills, and the ability to work positively and respectfully with a range of students and colleagues from diverse backgrounds. You will have a flexible approach to work and the ability to work proficiently with a range of MS 365 applications. Knowledge of Campus Solutions and Blackboard is desirable. There is a requirement to be highly self-motivated, showing initiative with a proactive approach in the performance of the role. Timetabling experience would be advantageous.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
As an equal opportunities employer, we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation, and transgender status. All appointments are made on merit. Our University is positive about flexible working – you can find out more here. Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any CVs submitted by a recruitment agency will be considered a gift. Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Enquiries about the vacancy, shortlisting and interviews: Name: Alison Cross Email: alison.cross@manchester.ac.uk General enquiries: Email: People.recruitment@manchester.ac.uk Technical support: https://jobseekersupport.jobtrain.co.uk/support/home This vacancy will close for applications at midnight on the closing date. Please see the link below for the Further Particulars document which contains the person specification criteria.
Teaching, Learning and Student Experience Administrator (Curriculum & Programmes) employer: University of Manchester
Contact Detail:
University of Manchester Recruiting Team
alison.cross@manchester.ac.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Teaching, Learning and Student Experience Administrator (Curriculum & Programmes)
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as MS 365 applications, Campus Solutions, and Blackboard. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully supported students or colleagues in previous roles. This will demonstrate your commitment to placing the student experience at the heart of your work.
✨Tip Number 3
Showcase your ability to work flexibly and collaboratively by discussing any past experiences where you’ve worked across teams or departments. This will illustrate your adaptability and willingness to engage with diverse groups.
✨Tip Number 4
If you have any experience with timetabling, be sure to mention it. Even if it's not extensive, demonstrating your understanding of scheduling and organisation can set you apart from other candidates.
We think you need these skills to ace Teaching, Learning and Student Experience Administrator (Curriculum & Programmes)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight the skills and experiences you possess that align with the role of Teaching, Learning and Student Experience Administrator.
Tailor Your CV: Customise your CV to reflect your administrative experience, communication skills, and proficiency with MS 365 applications. Make sure to include any relevant experience with timetabling, Campus Solutions, or Blackboard.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing the student experience. Use specific examples from your past roles to demonstrate how you can provide excellent customer service and work effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Manchester
✨Showcase Your Customer Service Skills
As a Teaching, Learning and Student Experience Administrator, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples of how you've successfully supported students or colleagues in the past, highlighting your communication skills and approachability.
✨Familiarise Yourself with Relevant Tools
Since proficiency in MS 365 applications is essential, make sure you're comfortable using these tools. If you have experience with Campus Solutions and Blackboard, be ready to discuss how you've used them effectively in previous roles.
✨Emphasise Your Flexibility and Teamwork
This role requires a flexible approach and the ability to work both independently and as part of a team. Think of instances where you've adapted to changing circumstances or collaborated with diverse groups, and be prepared to share these during your interview.
✨Demonstrate Initiative and Proactivity
The ideal candidate is self-motivated and shows initiative. Prepare to discuss situations where you've taken the lead on projects or identified areas for improvement, showcasing your proactive approach to problem-solving.