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- Tasks: Support the CAFM system, manage asset records, and assist users with system access.
- Company: Join The University of Manchester, a world-class institution committed to diversity and inclusion.
- Benefits: Enjoy flexible working, career development opportunities, and a supportive work environment.
- Why this job: Be part of a vibrant team in a culturally diverse city, making a real impact.
- Qualifications: HNC or degree in IT/Asset Management; strong communication and organisational skills required.
- Other info: Open to all backgrounds; relocation assistance available for international applicants.
The predicted salary is between 30000 - 42000 £ per year.
About the Role: We are looking for a dedicated and proactive Asset Technician to join our Facilities Maintenance and Compliance team at The University of Manchester. If you have a passion for System Management and Data Handling, Asset Maintenance, and supporting system users, this could be the perfect opportunity for you!
As an Asset Technician, you will play a key role in supporting the development and management of our CAFM (Computer-Aided Facilities Management) system, ensuring the accuracy and efficiency of Asset and Maintenance records. You will be the first point of contact for system users, assisting with system access, setup, and providing helpdesk support.
Key Responsibilities:- Maintain and update the asset database, processing change requests within agreed timescales.
- Serve as the first point of contact for system users, providing advice and guidance on system access and setup.
- Coordinate and record Planned Preventative Maintenance (PPM) schedules.
- Manage user accounts within the CAFM system, ensuring appropriate access and permissions.
- Import and export data (asset, finance, supplier, and work orders) to/from the CAFM system.
- Support the creation and maintenance of user guides, ensuring effective communication of system updates.
- Assist with planning and delivering training sessions for CAFM system users.
- Provide helpdesk support via telephone, video call, and email to resolve system-related issues.
- Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards.
- Test new features and updates to the CAFM system before live deployment.
- Assist the Asset Manager in maintaining and improving the CAFM system’s functionality.
- HNC or working towards a degree in IT, Asset Management, Facilities Management, or relevant experience.
- Strong communication skills to interact effectively with both technical and non-technical teams.
- Excellent organisational and analytical skills.
- Experience using CAFM systems (Concerto preferred).
- Proficiency in Microsoft 365, especially Excel.
- Ability to write clear processes and procedures.
- Capable of working in a fast-paced, demand-driven environment.
- Experience configuring a CAFM system.
- Familiarity with creating dashboards using Microsoft Power BI.
- Knowledge of SQL coding.
- Experience using Microsoft Visio.
Why Work at the University of Manchester? Join a world-class institution that values diversity and equality in the workplace. Benefit from a range of staff benefits, including family-friendly policies, flexible working arrangements, and career development opportunities. Access to training and mentorship to support your career growth, with structured development plans and performance reviews. Be part of a global institution in a vibrant, culturally diverse city, with support for international applicants and relocation assistance. The University of Manchester is committed to providing a supportive and inclusive environment where all employees can thrive.
We invite applications from all backgrounds and look forward to welcoming the next member of our team to the Directorate of Estates and Facilities. As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Enquiries about the vacancy, shortlisting and interviews: Name: Ben Usher, Talent Acquisition Business Partner Email: ben.usher@manchester.ac.uk General enquiries: Email: People.Recruitment@manchester.ac.uk Technical support: Jobtrain: 0161 850 2004
This vacancy will close for applications at midnight on the closing date.
Asset Technician - Systems employer: University of Manchester
Contact Detail:
University of Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Technician - Systems
✨Tip Number 1
Familiarise yourself with CAFM systems, especially Concerto, as this is a key requirement for the role. Consider exploring online tutorials or forums to deepen your understanding and demonstrate your initiative during interviews.
✨Tip Number 2
Brush up on your Excel skills, particularly in creating reports and dashboards. Being able to showcase your proficiency in Microsoft 365 tools will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with data handling and system management. Think of specific examples where you've successfully managed data or improved processes, as these will be valuable during your interview.
✨Tip Number 4
Network with current or former employees of the University of Manchester, especially those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Asset Technician - Systems
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Asset Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have with CAFM systems, data handling, and asset management. Use specific examples to demonstrate your skills in these areas.
Showcase Communication Skills: Since strong communication skills are essential for this role, make sure to illustrate your ability to interact with both technical and non-technical teams. Provide examples of how you've successfully communicated complex information in the past.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Manchester
✨Know Your CAFM Systems
Familiarise yourself with the specific CAFM system mentioned in the job description, ideally Concerto. Be prepared to discuss your experience with similar systems and how you can contribute to maintaining and improving their functionality.
✨Showcase Your Communication Skills
As the first point of contact for system users, strong communication skills are essential. Prepare examples of how you've effectively communicated with both technical and non-technical teams in previous roles.
✨Demonstrate Your Analytical Abilities
Highlight your organisational and analytical skills by discussing past experiences where you've successfully managed data or generated reports. Be ready to explain how you approach problem-solving in a fast-paced environment.
✨Prepare for Technical Questions
Expect questions related to Microsoft 365, especially Excel, and possibly SQL coding. Brush up on these skills and be ready to provide examples of how you've used them in your previous work.
