Technical Deployment Assistant - Support in Loughborough

Technical Deployment Assistant - Support
Job description
IT Services

Full Time, Open Ended

Please note that dynamic working is not available for this role. The successful applicant will be expected to work on-site to support hardware deployment, device handovers and other operational activities.

Join us and be part of a vibrant community at Loughborough University.

Here's more about the role and what we're looking for:

Loughborough University IT Services is seeking a Technical Deployment Assistant to support the deployment and lifecycle management of desktop and laptop hardware across the University.

This is an excellent opportunity for someone with strong IT knowledge and a customer-focused approach. You will image, configure and deploy IT equipment, maintain accurate asset records and support users throughout the equipment provisioning process.

You will liaise with staff and students to understand software requirements, arrange equipment handovers, support in-person enquiries and ensure University devices are configured and distributed in accordance with established procedures.

You will also assist with asset recovery, stock management, project work and documentation.

About the University

Universities are one of this country's greatest assets. We're educators, employers, innovators and pioneers. We shape culture and society.

At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet, and we create opportunities for those with the drive, the ambition, and the determination to apply themselves in the pursuit of better.

About the Department

IT Services provides the technology, systems and support that enable the University's teaching, research and administrative activities. The successful candidate will join a team responsible for the deployment, support and lifecycle management of IT equipment, helping to ensure staff and students have access to reliable and secure technology services.

About You

• Experience working effectively as part of a team and building positive working relationships with customers and colleagues.
• A broad understanding of IT and good knowledge of PC hardware and common IT applications.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• The ability to follow procedures accurately and maintain records.
• A willingness to learn new skills and undertake relevant training.

Why should you Apply?

This is an excellent opportunity to gain hands-on experience across a broad range of IT deployment and support activities. You will work with a friendly and knowledgeable team while developing valuable technical, customer service and operational skills.

If this sounds like the right place, team and role for you, we'd love to hear from you.

Informal enquiries should be directed to John Salisbury via email to or by telephone to +44 1509 226041

For more information refer to the Job Description and Person Specification .

Application Process

For further support with your application, please refer to our application guidance , which includes some top tips to help you when completing your application.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional adjustments you would like to request, please contact John Salisbury. We also offer reasonable adjustments on the job.

Closing Date: 8 November 2026

Interview Date: 13 November 2026

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.

Where you work - access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park

Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities.

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.

Health and Wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.

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