Security Officer in London

The Role

• Security Officer
• Provide security services to a professional and high quality supporting the academic, students, professional and public facing activities of the University.
• Provide a safe and secure environment of persons and property and excellent customer service.
• Provide security services in and outside buildings and ensure basic and reasonable crime prevention measures are in place.
• Maintain the University property against loss, theft, damage (including water and fire) and waste.
• Undertake patrols (internal and external) of buildings and external spaces including securing and unlocking of buildings, precinct, and gardens.
• Provide detailed, accurate written reports and log via the incident management reporting system as required.
• Assist with VIPs and other major visits to the University.
• Ensure fire precautions are in place and means of escape are clear.
• Deal with enquiries from stakeholders and visitors to the Universities premises.
• Act as a fire responder for any incidents on site including incidents that may require the provision of first aid.
• Issue and activate ID cards where applicable.
• Monitor and report CCTV cameras and elevate issues to line manager on duty.
• Complete the daily lock/unlock routine of buildings as well as unlock of rooms as requested.
• Attend/respond to all incidents/emergencies whilst on shift.
• Carry out external security duties such as car park management, static position inside and outside of the building.
• Manage signing in books and procedures for buildings.
• Record lost and found property.
• Assist with couriers and mail deliveries to drop off point.
• Assist with lift and intruder alarm and report to helpdesk.
• Report any building issues including maintenance, cleaning, or IT issues via the helpdesk.
• Work closely with university staff, students, and contractor’s staff to ensure a seamless and coordinated service is provided to all building users.
• Promote the University’s image and services wherever possible.
• Issue, record and manage keys as required in accordance with BS7984 standard.
• Answer telephones and emails as required.
• Be the focal point for staff, student and visitor support in any emergency including fire, first aid, evacuation and be aware of Uo L escalation procedures.
• Deal with car parking bookings when applicable.
• Provide lift entrapment support and ensure maintenance departments are aware.
• Maintain communication links by telephone and radio.
• Maintain a flexible approach to assisting other departments as and when required.
• Support with ad hoc tasks as required to ensure a smooth running of residencies.
• General
• Training to include First Aid, mental health first aid, Fire Emergency procedure, Customer Service.
• Actively follow and promote the University of London policies, including the Dignity at Work and Equal Opportunities Policy and promote these wherever possible.
• Maintain an awareness and observation of fire and health and safety regulations.
• Any other duties consistent with both the grade and scope of the post.
• Any other duties reasonably required of the post holder by the reporting manager.

The University will be unable to sponsor candidates for a visa for this role.

Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed.

We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under‑represented at all levels within the University.

All appointments will be made on merit, based on the criteria identified in the job description.

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