Student Experience Administrator Grade 5
Student Experience Administrator Grade 5

Student Experience Administrator Grade 5

Liverpool Full-Time 28800 - 43200 £ / year (est.) No home office possible
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University of Liverpool

At a Glance

  • Tasks: Support students from registration to graduation in a dynamic university environment.
  • Company: Join the University of Liverpool's vibrant Management School team.
  • Benefits: Gain valuable experience, work in a diverse team, and enjoy a supportive atmosphere.
  • Why this job: Make a real difference in students' lives while developing your administrative skills.
  • Qualifications: 3 GCSEs at Grade C or above, including English Language.
  • Other info: Fixed-term role covering maternity leave, with a commitment to diversity and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

This is an exciting time for a new colleague to join the University of Liverpools triple-accredited Management School (ULMS). ULMS is one of the largest Schools in the University, with the Professional Services team supporting over 5000 undergraduate and postgraduate students and over 200 academic staff. This role is an integral part of the Management Schools Student Experience Team, which supports all aspects of the student journey from registration through to graduation, across a diverse international cohort of students. ULMS has 3,500 undergraduates and 1,000 postgraduates studying across over 40 programmes of study (and c.350 modules).

Role

The role opportunity is to be a member of the Assessment and Registration Team, which sits within the School\’s overall Student Experience Team. The role holder will provide specific administrative support for staff and students including:

  • Close liaison with academic and support colleagues in the School and other internal departments to ensure a high standard of student experience and dissemination of assessment and registration related effective practice;
  • Co-ordination of administrative arrangements, including the planning of work and the delegation of tasks, as appropriate, to other members of the team;
  • Representing the School to all levels of enquirer and responding to many routine enquiries on behalf of the team;
  • Taking part in policy development processes in relation to the Student Experience team.

You will work closely with other members of the team (currently 14 colleagues) who support the School\’s undergraduate and postgraduate programmes and will report to the team coordinators. The role will be based in the Management School at the University of Liverpool (Chatham Building).

You should have 3 GCSEs at Grade C or above (or equivalent) including English Language and a good level of numeracy.

The post is full time, at 35 hours per week and is fixed term, to cover a period of maternity leave which begins in January 2026.

Commitment to Diversity

The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.

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Student Experience Administrator Grade 5 employer: University of Liverpool

The University of Liverpool offers a vibrant and inclusive work environment within its triple-accredited Management School, where you will play a vital role in enhancing the student experience for a diverse international cohort. With a strong commitment to professional development and diversity, employees benefit from collaborative teamwork, opportunities for growth, and a supportive culture that values every individual's contribution. Join us in making a meaningful impact on the educational journey of over 6,500 students while enjoying the unique advantages of working in a prestigious academic institution.
University of Liverpool

Contact Detail:

University of Liverpool Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Experience Administrator Grade 5

✨Tip Number 1

Network like a pro! Reach out to current or former staff at the University of Liverpool, especially those in the Management School. A friendly chat can give us insider info on the role and help us stand out.

✨Tip Number 2

Prepare for the interview by knowing the ins and outs of the Student Experience Team. We should be ready to discuss how we can enhance the student journey and contribute to policy development.

✨Tip Number 3

Show off our organisational skills! Think about examples where we've successfully coordinated tasks or supported a team. This will highlight our ability to manage the administrative side of things.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the University of Liverpool's vibrant community.

We think you need these skills to ace Student Experience Administrator Grade 5

Administrative Support
Communication Skills
Team Coordination
Policy Development
Customer Service
Attention to Detail
Numeracy Skills
Liaison Skills
Problem-Solving Skills
Time Management
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Experience Administrator. We want to see how you can contribute to our vibrant team at ULMS!

Show Your Passion for Student Experience: In your written application, let us know why you're excited about supporting students on their journey from registration to graduation. Share any relevant experiences that demonstrate your commitment to enhancing student experiences.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at ULMS.

How to prepare for a job interview at University of Liverpool

✨Know Your Role

Before the interview, make sure you thoroughly understand the Student Experience Administrator role. Familiarise yourself with the responsibilities mentioned in the job description, especially around supporting students and liaising with academic staff. This will help you demonstrate your enthusiasm and suitability for the position.

✨Showcase Your Communication Skills

As this role involves responding to enquiries and representing the School, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles or experiences, especially in a diverse environment. This will highlight your ability to connect with a wide range of individuals.

✨Prepare for Team Dynamics

Since you'll be working closely with a team of 14 colleagues, think about your teamwork experiences. Be ready to discuss how you’ve collaborated with others in the past, delegated tasks, or contributed to a positive team atmosphere. This shows that you can fit into their existing team structure.

✨Embrace Diversity

The University of Liverpool values diversity, so be prepared to discuss how your background or experiences contribute to a diverse workplace. Think about how you can bring unique perspectives to the Student Experience Team and support their commitment to inclusivity.

Student Experience Administrator Grade 5
University of Liverpool
Location: Liverpool
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