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- Tasks: Support students and enhance their university experience in a dynamic environment.
- Company: Join the University of Liverpool, a vibrant community focused on student success.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work culture.
- Why this job: Make a difference in students' lives while building your career in education.
- Qualifications: Strong customer service skills and 3 GCSEs at Grade C or above required.
- Other info: Fixed term role covering maternity leave with potential for secondment.
The predicted salary is between 36000 - 60000 £ per year.
This post is offered on a fixed term basis to cover a period of maternity leave, expected to be from March 2026 until February 2027. For existing University of Liverpool staff, this post may be offered as a secondment opportunity with the agreement of your current line manager.
Requirements:
- You should have excellent customer service and interpersonal skills, with the ability to work effectively under pressure in a challenging environment.
- You should have 3 GCSEs at Grade C or above (or equivalent) including English Language, with high level IT, communication and organisational skills.
- Experience of Microsoft Office is essential and experience of University IT systems (BANNER, Canvas, TULIP and ORBIT) is desirable.
Student Experience Coordinator - Fixed Term in Liverpool employer: University of Liverpool
Contact Detail:
University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience Coordinator - Fixed Term in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Liverpool. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service skills shine under pressure. We want to show them we can handle challenges with a smile!
✨Tip Number 3
Show off those IT skills! Brush up on Microsoft Office and any relevant university systems. We can even create a mini-project to demonstrate our abilities during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how we meet the specific needs of the Student Experience Coordinator role.
We think you need these skills to ace Student Experience Coordinator - Fixed Term in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Student Experience Coordinator role. Highlight your customer service and interpersonal skills, as these are key for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position and how your background aligns with our needs. Don’t forget to mention your experience with IT systems if you have it!
Showcase Your Organisational Skills: In your application, give examples of how you've successfully managed tasks under pressure. We want to see that you can thrive in a challenging environment, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at University of Liverpool
✨Know Your Stuff
Make sure you’re familiar with the job description and requirements. Brush up on your customer service skills and think of examples where you've excelled under pressure. This will show that you understand what the role entails and how you can contribute.
✨Show Off Your IT Skills
Since experience with Microsoft Office and university IT systems is key, be ready to discuss your proficiency. Prepare specific examples of how you've used these tools in past roles, and if you have any experience with BANNER, Canvas, TULIP, or ORBIT, make sure to highlight that!
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer service and teamwork. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might ask about the team dynamics or how success is measured in this position.
