At a Glance
- Tasks: Support students and staff with assessments and examinations in a dynamic environment.
- Company: Join the University of Liverpool's Student Experience Team.
- Benefits: Competitive salary, full-time hours, and a commitment to diversity.
- Other info: Temporary position with excellent opportunities for personal growth.
- Why this job: Make a real difference in student support and progression.
- Qualifications: Strong customer service skills and experience with Microsoft Office required.
The predicted salary is between 29588 - 33951 £ per year.
Working within the Student Experience Team in the Institute of Population Health, you will play an important role in supporting students and academic staff as part of the Institute's Professional Services Team with a primary focus on undergraduate and postgraduate taught student support, assessments, examinations and student progression. You should have excellent customer service and interpersonal skills, with the ability to work effectively under pressure in a challenging environment.
Responsibilities
- Support undergraduate and postgraduate taught student assessments and examinations, providing guidance on assessment procedures and student progression.
Qualifications
- Excellent customer service and interpersonal skills.
- Ability to work effectively under pressure.
- 3 GCSEs at Grade C or above (or equivalent) including English Language.
- High level IT, communication and organisational skills.
- Experience of Microsoft Office is essential.
- Experience of University IT systems (BANNER, VITAL, TULIP and ORBIT) is desirable.
Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.
Employment Details
- Posting date: 29 May 2026
- Closing date: 12 June 2026
- Location: Liverpool, Merseyside
- Hours: Full time
- Contract: Temporary 2-year fixed term
- Salary: £29,588 - £33,951 pa
- Reference: 110793
- Remote working: On-site only
Student Experience Administrator - Assessments in Liverpool employer: University of Liverpool
The University of Liverpool offers a vibrant and inclusive work environment, where you can make a meaningful impact on student experiences and academic success. With a strong commitment to diversity and professional development, employees benefit from a supportive culture that encourages growth and collaboration. Located in the heart of Liverpool, this role provides an opportunity to engage with a diverse student body while enjoying the rich cultural offerings of the city.
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Administrator - Assessments in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Liverpool through LinkedIn. A friendly chat can give us insider info on the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and assessments. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your customer service skills during the interview! Think of examples where you’ve gone above and beyond to help someone, especially in high-pressure situations. We want to see how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Student Experience Administrator - Assessments in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Student Experience Administrator. We want to see how you can support students and staff effectively!
Show Off Your Customer Service Skills:Since excellent customer service is key for this role, share specific examples of how you've provided great support in previous positions. We love to see real-life stories that demonstrate your interpersonal skills!
Keep It Clear and Concise:When writing your application, be clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and keep your language straightforward!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at University of Liverpool
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Experience Administrator. Familiarise yourself with assessment procedures and student progression, as these will likely come up in conversation.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've successfully supported students or staff. Highlight how you handled challenging situations under pressure.
✨Brush Up on IT Systems
If you have experience with university IT systems like BANNER or VITAL, be ready to discuss it. If not, do a bit of research on these systems so you can speak confidently about how you would adapt to using them.
✨Embrace Diversity
The University of Liverpool values diversity, so be prepared to discuss how your background and experiences contribute to a diverse workplace. Think about how you can support inclusivity in your role.
