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- Tasks: Support students by managing assessments and providing excellent customer service.
- Company: Join the University of Liverpool, a vibrant and supportive educational environment.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative workplace.
- Why this job: Make a difference in students' lives while enhancing your own professional skills.
- Qualifications: 3 GCSEs at Grade C or above, strong IT and communication skills required.
- Other info: Fixed term role covering maternity leave with potential for secondment.
The predicted salary is between 36000 - 60000 £ per year.
This post is offered on a fixed term basis to cover a period of maternity leave, expected to be from March 2026 until February 2027. For existing University of Liverpool staff, this post may be offered as a secondment opportunity with the agreement of your current line manager.
Requirements
- You should have excellent customer service and interpersonal skills, with the ability to work effectively under pressure in a challenging environment.
- You should have 3 GCSEs at Grade C or above (or equivalent) including English Language, with high level IT, communication and organisational skills.
- Experience of Microsoft Office is essential and experience of University IT systems (BANNER, Canvas, TULIP and ORBIT) is desirable.
Student Experience Administrator (Assessment) - Maternity in Liverpool employer: University of Liverpool
Contact Detail:
University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience Administrator (Assessment) - Maternity in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Liverpool on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and IT skills. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Show off your organisational skills! Bring a portfolio of your past work or projects that highlight your experience with Microsoft Office and any relevant university systems. Visuals can make a big impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Student Experience Administrator (Assessment) - Maternity in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service and interpersonal skills in your application. We want to see how you’ve handled challenging situations and provided excellent support in the past!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Student Experience Administrator role. We love seeing how your experience aligns with what we’re looking for.
Be Clear and Organised: Since this role requires high-level organisational skills, make sure your application is clear and well-structured. Use bullet points where necessary and keep it concise – we appreciate a tidy presentation!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need right there!
How to prepare for a job interview at University of Liverpool
✨Know Your Stuff
Make sure you’re familiar with the job description and requirements. Brush up on your customer service skills and think of examples where you've excelled under pressure. This will help you demonstrate that you can handle the challenges of the role.
✨Show Off Your IT Skills
Since experience with Microsoft Office is essential, be ready to discuss your proficiency. If you have any experience with University IT systems like BANNER or Canvas, mention it! Even if you haven't used them directly, showing a willingness to learn can go a long way.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to customer service and organisational skills. The more you practice, the more confident you'll feel during the actual interview.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about the team dynamics or how success is measured in this position. It’s a great way to leave a positive impression!
