Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students and staff in a busy office environment while providing excellent customer service.
- Company: Join the University of Liverpool's Student Experience Team, committed to diversity and inclusion.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive team.
- Other info: Fixed-term contract with opportunities for personal and professional growth.
- Why this job: Make a difference in student lives while enhancing your organisational and IT skills.
- Qualifications: 3 GCSEs at Grade C or above, strong IT skills, and a passion for helping others.
The predicted salary is between 24000 - 36000 £ per year.
Working within the Student Experience Team in the School of Biosciences, you will be responsible for supporting the student experience: providing front-line reception to students, academic staff and professional services colleagues, whilst supporting the day-to‑day running of a busy office.
You should have 3 GCSEs at Grade C or above (or equivalent) including English Language and Maths, with high level IT and organisational skills. You should also have excellent customer service and interpersonal skills, with the ability to work effectively under pressure in a challenging environment. Experience of Microsoft Office is essential, and experience of University IT systems (student record systems and VLEs) is desirable.
The post is available on a 2-year Fixed Term Contract from 1 February 2026 until 31 January 2028.
Commitment to Diversity The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.
Student Experience Administrative Assistant in Liverpool employer: University of Liverpool
Contact Detail:
University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience Administrative Assistant in Liverpool
✨Tip Number 1
Get to know the Student Experience Team! Research their projects and values so you can show genuine interest during your interview. This will help us see that you're not just another candidate, but someone who truly cares about enhancing the student experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or queries from students and staff. We want to see how you can keep your cool under pressure, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your IT skills! Brush up on Microsoft Office and any relevant university systems. We love candidates who can hit the ground running, so if you have any tips or tricks up your sleeve, be sure to mention them in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and serious about joining our team. Let’s make this happen together!
We think you need these skills to ace Student Experience Administrative Assistant in Liverpool
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your IT and organisational skills in your application. We want to see how you can handle the busy office environment and support our team effectively!
Customer Service is Key: Since you'll be the front-line reception for students and staff, emphasise your customer service experience. Share examples of how you've handled challenging situations with a smile!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Student Experience Administrative Assistant role. We love seeing genuine interest!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at University of Liverpool
✨Know Your Role
Make sure you understand the responsibilities of a Student Experience Administrative Assistant. Familiarise yourself with the key tasks mentioned in the job description, like providing front-line reception and supporting the day-to-day running of the office. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Skills
Highlight your IT and organisational skills during the interview. Be ready to discuss your experience with Microsoft Office and any relevant university IT systems. Prepare examples of how you've used these skills in previous roles or situations to manage tasks effectively under pressure.
✨Customer Service is Key
Since this role involves interacting with students and staff, be prepared to showcase your customer service and interpersonal skills. Think of specific instances where you've successfully handled challenging situations or provided excellent support, as this will illustrate your ability to thrive in a busy environment.
✨Embrace Diversity
The University of Liverpool values diversity, so be open about your unique background and perspectives. Consider how your experiences can contribute to a diverse workplace and be ready to discuss how you can support an inclusive environment within the Student Experience Team.