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- Tasks: Serve food and drinks, maintain cleanliness, and support a busy coffee bar.
- Company: Join the vibrant team at Bertie & Bellas, part of the University of Liverpool.
- Benefits: Flexible hours, training provided, and opportunities for extra shifts during holidays.
- Why this job: Be part of a friendly team and create memorable dining experiences for customers.
- Qualifications: No experience needed; just bring your passion for customer service and teamwork.
- Other info: Term-time only role with 20 hours per week, perfect for students!
The predicted salary is between 10 - 13 £ per hour.
We are seeking a dedicated and driven Hospitality Assistant to join our dynamic team at Bertie & Bellas.
About The Role
As a Hospitality Assistant, you will play a key role in ensuring seamless service across our catering outlets and delivering an enjoyable dining experience for all customers.
Key Responsibilities:
- Serving food and beverages to a wide range of customers
- Operating the till system accurately and efficiently
- Maintaining cleanliness and carrying out general duties to support the day-to-day running of a busy coffee bar
- Supporting the team during peak periods and contributing to a positive working environment
About You
We are looking for someone who is:
- A friendly team player with excellent people skills
- Passionate about customer service and takes pride in their work
- Highly motivated with a positive approach
- Able to thrive in a busy working environment
Training & Development
Ideally, you will hold a basic food hygiene certificate and have knowledge of allergens and health & safety. If not, full training will be provided in basic food hygiene and allergens at the start of employment.
Additional Opportunities
There may be opportunities to work extra shifts outside of term-time (Easter and summer conferences), subject to business needs.
This post is term-time only 20 hours per week Monday to Friday 11.30am to 3.30pm.
Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.
Hospitality Assistant (Part-time) in Liverpool employer: University of Liverpool
Contact Detail:
University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant (Part-time) in Liverpool
✨Tip Number 1
Get to know the venue! Before your interview, pop into Bertie & Bellas and soak up the atmosphere. Chat with staff and customers to get a feel for the place. This will help you show genuine interest during your interview.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be interacting with all sorts of customers. Role-play common scenarios with friends or family to boost your confidence and showcase your friendly nature.
✨Tip Number 3
Be ready to demonstrate your motivation! Think of examples from your past experiences where you've gone above and beyond in customer service. This will help you stand out as someone who truly cares about delivering a great dining experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Bertie & Bellas. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Assistant (Part-time) in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the role of Hospitality Assistant. Highlight any relevant experience or skills that match the job description, like your ability to thrive in busy environments or your people skills. We love seeing how you fit into our team!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at University of Liverpool
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Hospitality Assistant. Familiarise yourself with serving food and beverages, operating the till system, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Hospitality Assistant, excellent people skills are crucial. During the interview, share examples of how you've provided great customer service in the past. Whether it’s a time you went above and beyond for a customer or how you handled a difficult situation, these stories will highlight your friendly and positive approach.
✨Demonstrate Your Team Spirit
Being a team player is essential in a busy environment like Bertie & Bellas. Be prepared to discuss how you’ve worked effectively in teams before. Mention any experiences where you supported colleagues during peak times or contributed to a positive working atmosphere.
✨Prepare for Practical Questions
Expect some practical questions related to food hygiene and allergens, even if you haven't got a certificate yet. Brush up on basic food safety practices and be ready to discuss why they’re important. Showing that you’re willing to learn and adapt will impress the interviewers.