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- Tasks: Assist students and staff with front of house duties and administrative tasks.
- Company: Join the friendly team at The University of Liverpool.
- Benefits: Competitive salary, shift allowance, and supportive work environment.
- Why this job: Gain valuable experience in customer service while making a difference on campus.
- Qualifications: Experience in customer service is preferred, but training will be provided.
- Other info: Flexible shifts and a commitment to diversity in the workplace.
The predicted salary is between 23061 - 25249 £ per year.
Posting date: 23 February 2026
Salary: £23,061 to £25,249 per year, pro rata plus shift allowance
Hours: Part time
Closing date: 09 March 2026
Location: Liverpool, Merseyside
Remote working: On-site only
Company: The University of Liverpool
Job type: Permanent
Job reference: 106093
Summary:
You will be part of a friendly and dedicated team of Customer Service Assistants based in University Halls of Residence. Your duties will include front of house responsibilities including clerical and administrative tasks, communications, student liaisons and room allocations, health and safety checks, contractor check in. You will have the support of your team, Supervisor and Managers. You'll be reliable and trustworthy, work with consistency, and bring a flexible, welcoming approach when working with others.
Experience in the customer service and hospitality industry and reception knowledge is required but full training will be provided. One position is available, and the work comprises of shifts as follows: Monday - Sunday in a 3 week rotation comprised of 8am to 2pm, 2pm to 8pm shifts and 2 weekend days per cycle 9am to 5pm. A shift allowance is paid in addition to salary.
Commitment to Diversity: The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.
Job Ref: 106093
Closing Date: 9 March 2026
Customer Services Assistant (Part Time) in Liverpool employer: University of Liverpool
Contact Detail:
University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant (Part Time) in Liverpool
✨Tip Number 1
Get to know the company! Research the University of Liverpool and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service. Think about your past experiences and how they relate to the role of a Customer Services Assistant.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the work culture and might even give you a heads-up about the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the University of Liverpool team.
We think you need these skills to ace Customer Services Assistant (Part Time) in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Customer Services Assistant. We want to see how you can bring your unique skills to our friendly team!
Show Your Customer Service Skills: Since this role is all about customer service, be sure to showcase any relevant experience you have in hospitality or reception. We love seeing examples of how you've gone above and beyond for customers in the past!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. No need for fluff—just show us what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity.
How to prepare for a job interview at University of Liverpool
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Customer Services Assistant. Familiarise yourself with tasks like clerical duties, student liaisons, and health and safety checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight any previous experience in customer service or hospitality during your interview. Be ready to share specific examples of how you've handled challenging situations or provided excellent service. This will help the interviewers see how your background aligns with their needs.
✨Emphasise Teamwork
Since you'll be part of a dedicated team, it's important to convey your ability to work well with others. Share examples of how you've collaborated with colleagues in the past and how you can contribute to a positive team environment at the University of Liverpool.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about the team dynamics, training opportunities, or how the university supports diversity in the workplace. Engaging with your interviewers this way can leave a lasting impression.