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For Companies At a Glance
- Tasks: Lead a vibrant team in delivering top-notch catering services on campus.
- Company: Join a friendly and supportive team at the heart of university life.
- Benefits: Competitive salary, personal development opportunities, and a dynamic work environment.
- Why this job: Make a real impact by providing excellent service to students and staff every day.
- Qualifications: Experience in hospitality, strong communication skills, and a positive team spirit.
- Other info: Embrace diversity and inclusion while enjoying a varied and fast-paced role.
The predicted salary is between 23061 - 25804 £ per year.
We are seeking a proactive and customer-focused Team Leader to join our Catering and Event Services team on the University's main campus. This is a key front-of-house position where you will act as the face of our catering operation, helping us deliver excellent service to students, staff, and visitors.
What You'll Be Doing
- Providing day-to-day leadership and direction to Hospitality Assistants.
- Serving and delivering a wide range of food and beverages, including: Grab-and-go items, Speciality coffees, Hot food and snacks.
- Ensuring high standards of customer care, service quality, and presentation.
- Working flexibly across all areas of Commercial Services as required.
- Using departmental systems such as: Procure Wizard, Agresso Web, The University's EPOS system.
- Supporting the smooth, efficient, and safe delivery of catering operations.
Qualifications
- Experience in catering, hospitality, or front-of-house roles.
- Strong communication and people skills.
- Excellent attention to detail and pride in customer service.
- A flexible, positive, and team-focused approach.
- Confidence to lead by example and support colleagues during busy periods.
- Willingness to learn and become a competent user of our digital systems.
Benefits / Why Join Us
- Be part of a friendly, supportive team at the heart of campus life.
- Work in a varied and fast-paced environment where no two days are the same.
- Enjoy opportunities for personal development and skills growth.
- Help deliver great food, great service, and memorable campus experience.
Join Our Catering Team. Are you experienced in Catering Services, with a background in front-of-house operations and event delivery? Are you looking for a fresh challenge in a dynamic and customer-focused environment? If so, we'd love to hear from you. If this sounds like your next step we want to hear from you. This is a full time permanent position.
Our commitment to Equality, Diversity and Inclusion. We are committed to enhancing a workforce as diverse as our community and particularly encourage applicants who are of minoritised genders and ethnic backgrounds, living with a disability, and/or are members of the LGBTQIA+ community.
107740 - Hospitality Team Leader in Liverpool employer: University of Liverpool
Contact Detail:
University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 107740 - Hospitality Team Leader in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in catering and hospitality aligns with the role of Team Leader, and don’t forget to highlight your customer service skills!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the catering team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate why you’d be a fantastic fit for the Hospitality Team Leader role.
We think you need these skills to ace 107740 - Hospitality Team Leader in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond for customers, as this will resonate with us and show that you’re a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in catering and front-of-house roles. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you can contribute to our Catering and Event Services team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key skills and experiences that align with the role. This will make it easier for us to see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our friendly and supportive team.
How to prepare for a job interview at University of Liverpool
✨Know Your Stuff
Familiarise yourself with the catering and event services offered by the university. Understand the menu items, service styles, and any special events they host. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you motivated your colleagues during busy periods or improved service quality. This will demonstrate your capability to lead by example.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This role is all about delivering excellent service, so showcasing your passion for it will set you apart.
✨Get Comfortable with Tech
Since the job involves using digital systems like Procure Wizard and EPOS, brush up on your tech skills. If you have experience with similar systems, mention it. If not, express your willingness to learn and adapt quickly.