University of Leicester is seeking a Service Design Analyst to shape the future of digital products, services, and processes for staff and students. You will discover user needs, analyze processes, and help design services that improve outcomes across the university.
You will facilitate workshops, capture requirements, support solution design, and play a key role in testing, implementation and business change activities.
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Service Design Analyst: Shape AI-Driven Digital Services employer: University of Leicester
The University of Leicester is an outstanding employer, offering a dynamic and inclusive work environment where staff are valued as integral members of a community dedicated to making a positive impact through education and research. With a strong commitment to employee wellbeing, professional development, and sustainability, the university provides competitive salaries, excellent pension schemes, and generous leave allowances, ensuring that employees thrive both personally and professionally. Joining the University means becoming part of a forward-thinking institution that champions diversity and fosters collaboration across all levels.