The University of Leicester Admissions and Applicant Experience team has an exciting opportunity for an Admissions Support Officer to join a supportive, central team that works closely with academic departments and professional services colleagues across the institution. The team plays a key role in managing applications, making admissions decisions and supporting applicants through their journey, directly contributing to student recruitment and enrolment outcomes.
This is a fast-paced and varied role where you will assess applications from a diverse UK and international applicant pool, evaluate a wide range of global qualifications and provide guidance to applicants with varied and sometimes complex entry requirements. You will develop specialist knowledge of international education systems, admissions regulations, policies and systems, and support applicants through key stages of the admissions process.
You will work closely with academic colleagues and internal stakeholders to ensure applications are assessed accurately and efficiently, while delivering excellent customer service to applicants and their advisers. The role also involves contributing to recruitment activities, supporting key admissions projects and working flexibly across the admissions cycle to meet business priorities.
This is a rewarding opportunity to develop expertise within a high-impact service and make a significant contribution to the University's student recruitment and admissions objectives.
About you
The ideal candidate will be:
- A confident and customer-focused communicator, able to provide clear and accurate information to applicants and enquirers
- Able to assess applications and make decisions in line with entry requirements, maintaining accuracy and attention to detail
- Organised and adaptable, with the ability to manage a varied and fast-paced workload and meet deadlines
- Comfortable prioritising tasks and responding effectively to changing demands across the admissions cycle
- A collaborative team player, able to work with colleagues across departments to deliver a consistent and high-quality service
- Motivated to contribute to student recruitment and to support a positive and efficient applicant experience, with an understanding of the importance of delivering excellent service to a diverse UK and international applicant community
Additional information
Informal enquires are welcome and should be made to Amy Cooper at [email protected]
As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
Admissions Support Officer in Leicester employer: University of Leicester
The University of Leicester is an outstanding employer, offering a dynamic and inclusive work environment where staff are valued as integral members of a community dedicated to making a positive impact through education and research. With a strong commitment to employee wellbeing, professional development, and sustainability, the university provides competitive salaries, excellent pension schemes, and generous leave allowances, ensuring that employees thrive both personally and professionally. Joining the University means becoming part of a forward-thinking institution that champions diversity and fosters collaboration across all levels.
