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- Tasks: Lead a team to deliver top-notch service and fresh food across 13 campus cafes.
- Company: Join the University of Leeds, a vibrant hub for students and staff.
- Benefits: Enjoy 42 days off, gym discounts, personal development courses, and more perks!
- Why this job: Be part of a dynamic team that values quality service and student satisfaction.
- Qualifications: Experience in catering and team management is essential.
- Other info: Flexibility in hours and locations is required to meet business needs.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The University of Leeds are seeking an experienced catering professional to work across our portfolio of 13 catering outlets / cafes on the University campus. Providing customers with excellent service and quality fresh food and drink is at the heart of what we strive to achieve in our Catering & Hospitality Services Team. Working in conjunction with the Senior Team Leader you will be responsible for ensuring an effective and efficient campus service is delivered to students, staff and visitors in line with the department’s strategy and goals. You will have line management responsibility for managing a small team of Catering Assistants and Senior Catering Assistants and be responsible for ensuring that Catering Services units operate effectively and ensuring that customer needs and brand standards are met and are adhered to at all times.
Responsibilities
This role is full time and is required to work 35 hours each week and is normally worked 5 days over 7. You may be required to work rotated weekends, and in addition work between the hours of 7am to 10pm, but full flexibility will be required. Please note that the above weekly hours and times of work will vary throughout the year for this post and will require some flexibility in order to meet the needs of the business. Although you will be based at one of our designated cafes located on campus, you may also be required to work at any of our other cafes, catering outlets or to support hospitality and event food and beverage delivery as and when required.
Please see details of the University’s Pre-employment Health Assessment within the Candidate Brief.
- 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
- Access to on-site childcare, shopping discounts and travel schemes are also available.
And much more!
Contact
To explore the post further or for any queries you may have, please contact:
Robert Sewell, Retail Catering Operations Manager
#J-18808-Ljbffr
Refectory Team Leader employer: University of Leeds
Contact Detail:
University of Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refectory Team Leader
✨Tip Number 1
Familiarise yourself with the University of Leeds' catering outlets and their unique offerings. Understanding the specific menus and customer preferences will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss how you motivate staff and ensure high standards of service, as this is crucial for the Refectory Team Leader position.
✨Tip Number 3
Network with current or former employees of the University of Leeds if possible. They can provide insights into the work culture and expectations, which can be invaluable when tailoring your approach to the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours and locations. Since the role requires adaptability, highlighting your willingness to work varied shifts and support different outlets will make you a more attractive candidate.
We think you need these skills to ace Refectory Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Refectory Team Leader position. Tailor your application to highlight relevant experience in catering and team management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in catering or hospitality, particularly any experience in managing teams or delivering excellent customer service. Use specific examples to demonstrate your skills.
Showcase Flexibility: Since the role requires flexibility in working hours and locations, mention your willingness to adapt to varying schedules and your ability to work across different outlets as needed.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for providing quality food and service. Make sure to express your enthusiasm for working at the University of Leeds and contributing to their Catering & Hospitality Services Team.
How to prepare for a job interview at University of Leeds
✨Showcase Your Leadership Skills
As a Refectory Team Leader, you'll be managing a small team. Be prepared to discuss your previous leadership experiences and how you motivate and manage a team effectively. Share specific examples of how you've handled challenges in a team setting.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of this role. Highlight your commitment to providing excellent service and any relevant experiences where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult customer situations.
✨Understand the Catering Environment
Familiarise yourself with the catering services offered at the University of Leeds. Research their menu options and any recent initiatives they have implemented. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Emphasise Flexibility and Adaptability
This position requires flexibility in working hours and locations. Be prepared to discuss your availability and willingness to adapt to changing circumstances. Share examples from your past where you've successfully adjusted to new challenges or environments.
