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- Tasks: Manage student and curriculum processes while leading a dynamic team.
- Company: Leeds University Business School, fostering a collaborative and supportive environment.
- Benefits: 42 days holiday, generous pension, gym membership, and personal development opportunities.
- Other info: Hybrid working options available with flexible arrangements.
- Why this job: Make a real impact on student success and programme support services.
- Qualifications: Experience in operational management and team leadership required.
The predicted salary is between 40000 - 50000 £ per year.
This role is open only to current colleagues from Student Curriculum and Operations. The position will be based on campus with an option for hybrid working and a willingness to discuss flexible arrangements.
Responsibilities
- Operational management and delivery of student and curriculum record processes, systems and data within the Leeds University Business School (LUBS).
- Work with the academic programme support leadership team to provide operational insight that informs strategic decision making, resource planning and development of the University’s programme support service.
- Support and oversee the programme support service, which includes registration, enrolment and attendance/engagement monitoring, and teaching delivery support.
- Provide leadership, line management and support to a large team.
Qualifications
- Experience leading complex operations, prioritising competing demands, and resource planning to meet key priorities.
- Demonstrated ability to provide leadership, line management and support to a large team.
Additional Information
The post may be suitable for sponsorship under the Skilled Worker visa route, but first-time applicants may need to qualify for salary concessions. For more information, see www.gov.uk/skilled-worker-visa.
What We Offer In Return
- 26 days holiday plus approximately 16 bank holidays and other days the University is closed – 42 days a year!
- Generous pension scheme options plus life assurance.
- Health and Wellbeing: discounted staff membership to The Edge campus gym, with facilities including a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: access to courses run by the Organisational Development.
Programme Support Manager employer: University of Leeds
Contact Detail:
University of Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Support Manager
✨Tip Number 1
Get to know the team! Before your interview, reach out to current colleagues in Student Curriculum and Operations. A quick chat can give you insights into their challenges and successes, which will help you tailor your responses during the interview.
✨Tip Number 2
Showcase your leadership skills! Prepare examples of how you've successfully managed teams and complex operations. We want to see how you prioritise tasks and make strategic decisions that align with the programme support service goals.
✨Tip Number 3
Be ready to discuss flexibility! Since this role offers hybrid working, think about how you can adapt your management style to support a diverse team, whether they're on campus or working remotely. This shows you're open-minded and ready for modern work environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search. Don’t miss out on this opportunity!
We think you need these skills to ace Programme Support Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the responsibilities of the Programme Support Manager role. We want to see how you can bring operational insight and leadership to our team!
Showcase Your Leadership Skills: Since this role involves leading a large team, don’t forget to emphasise your previous leadership experiences. Share specific examples of how you've successfully managed teams and prioritised competing demands in complex operations.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at University of Leeds
✨Know Your Stuff
Make sure you’re well-versed in the operational management and delivery processes relevant to the role. Brush up on your knowledge of student and curriculum record systems, as well as any specific tools or software used at Leeds University Business School.
✨Show Your Leadership Skills
Prepare examples that showcase your experience in leading complex operations and managing large teams. Think about times when you’ve prioritised competing demands and how you’ve successfully navigated those challenges.
✨Engage with the Team
Since this role involves working closely with the academic programme support leadership team, be ready to discuss how you can contribute to strategic decision-making. Show enthusiasm for collaboration and how you can bring operational insight to the table.
✨Flexibility is Key
Be open about your willingness to discuss flexible working arrangements. This shows that you’re adaptable and ready to meet the needs of the role while balancing your own work-life preferences.