Management Support Assistant

Management Support Assistant

Leeds Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support various administrative functions in a dynamic university environment.
  • Company: Join a top Russell Group university known for its diverse and inclusive community.
  • Benefits: Enjoy 42 days of holiday, gym discounts, personal development courses, and more!
  • Why this job: Be part of a collaborative team focused on operational excellence and continuous improvement.
  • Qualifications: Experience in admin support, strong communication skills, and IT proficiency required.
  • Other info: Opportunities for growth and contribution to strategic initiatives within the Faculty.

The predicted salary is between 28800 - 43200 £ per year.

Management Support Assistant

Do you have excellent communication and interpersonal skills? Do you have previous experience in a customer-oriented role and an interest in working with a wide range of people? Are you a well organised and adaptable individual with a commitment to providing an excellent student and staff experience?

The University of Leeds is one of the top 75 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

As Management Support Officer, you will work on the front-desk of the School of Music to provide a first point of contact for students, staff and visitors. You will be an active member of the Management, Administration and Support Service team (MASS), supporting administrative operations of the School in areas such as Finance, HR and Estates, amongst others. You will maintain up-to-date information on the School of Music building, School staff and essential contacts in University support services in order to support School staff, guests and external partners.

With a professional, customer-oriented approach and a can-do attitude, you should be able to communicate effectively with a wide range of people. Excellent IT skills, with the ability to use the Microsoft Office suite (Word, Outlook, Excel) and experience using information management systems also essential to the role. You will also possess the willingness to undertake further training and development as necessary.

Flexible hours of working (evenings and weekends) may be required on occasion to facilitate the School’s programme of events, for which time in lieu will be given.

What we offer in return

  • 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
  • Generous pension scheme options plus life assurance
  • Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
  • Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
  • Access to on-site childcare, shopping discounts and travel schemes are also available.
  • And much more!

    Management Support Assistant employer: University of Leeds

    Join a prestigious Russell Group university as a Management Support Assistant in the vibrant Faculty of Arts, Humanities & Cultures, where you will thrive in a supportive and inclusive environment. With a strong focus on employee development, you will enjoy generous benefits including 42 days of annual leave, access to excellent health and wellbeing facilities, and opportunities for professional growth. Be part of a dynamic team dedicated to operational excellence and contribute to meaningful initiatives that enhance the academic experience.
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    Contact Detail:

    University of Leeds Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Management Support Assistant

    ✨Tip Number 1

    Familiarise yourself with the Faculty of Arts, Humanities & Cultures and its strategic objectives. Understanding their goals will help you demonstrate how your skills align with their mission during any discussions or interviews.

    ✨Tip Number 2

    Network with current employees in similar roles or departments. Engaging with them can provide insights into the team dynamics and expectations, which can be invaluable when tailoring your approach to the role.

    ✨Tip Number 3

    Showcase your problem-solving skills by preparing examples of past experiences where you've successfully handled challenges. Be ready to discuss these scenarios in detail, highlighting your initiative and the positive outcomes.

    ✨Tip Number 4

    Demonstrate your organisational skills by discussing specific tools or methods you use to manage tasks effectively. This could include software you’re proficient in or techniques for prioritising workload, which are crucial for the Management Support Assistant role.

    We think you need these skills to ace Management Support Assistant

    Organisational Skills
    Problem-Solving Skills
    Customer Service Excellence
    Communication Skills
    IT Proficiency
    Confidentiality Management
    Flexibility
    Prioritisation Skills
    Team Collaboration
    Administrative Support Experience
    Process Improvement
    Attention to Detail
    Time Management
    Interpersonal Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in administrative support and customer service. Use specific examples that demonstrate your problem-solving skills and ability to work collaboratively with different teams.

    Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Faculty of Arts, Humanities & Cultures. Mention how your skills align with their strategic objectives and your motivation to contribute to operational efficiency.

    Showcase Your Skills: Emphasise your strong communication, organisation, and IT proficiency in both your CV and cover letter. Provide examples of how you've handled confidential information and improved processes in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at University of Leeds

    ✨Show Your Organisational Skills

    As a Management Support Assistant, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your prioritisation skills.

    ✨Emphasise Problem-Solving Abilities

    This role requires a strong problem-solving approach. Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

    ✨Familiarise Yourself with the Faculty's Objectives

    Research the Faculty of Arts, Humanities & Cultures and understand its strategic priorities. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their success.

    ✨Demonstrate Team Collaboration

    Since the role involves working closely with various teams, be prepared to share examples of how you've effectively collaborated with others. Highlight your communication skills and flexibility in adapting to different team dynamics.

    Management Support Assistant
    University of Leeds
    Location: Leeds
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