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- Tasks: Lead a team of trades staff to deliver top-notch maintenance services.
- Company: Join a vibrant university community focused on enhancing student and staff experiences.
- Benefits: Enjoy 42 days off, gym discounts, and personal development opportunities.
- Why this job: Be the face of maintenance, influencing excellence and customer satisfaction daily.
- Qualifications: Must be a qualified trades professional with supervisory experience.
- Other info: Hybrid working options available; not suitable for first-time Skilled Worker visa applicants.
The predicted salary is between 36000 - 60000 £ per year.
This role is only available to employees currently working in the Facilities Directorate.
This position will be based on the university campus, with the possibility of hybrid working arrangements. We are open to discussing flexible working options.
Are you a natural influencer who strives for excellence every day? Do you prioritize customer satisfaction? Are you a qualified and experienced trades professional seeking to advance into a supervisory role?
As the first line of management for a team of trades staff, you will be key to delivering maintenance service level agreements (SLAs). You will ensure the team is motivated, focused, and monitored to meet objectives, while supporting their skills and knowledge development.
Working closely with the maintenance management team, you will play a vital role in enhancing the student and staff experience at the University. Your daily interactions with internal customers will make you the \’face\’ of the maintenance team, emphasizing excellent customer service.
Please review the University’s Pre-employment Health Assessment details within the Candidate Brief.
Note: Due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants.
What we offer:
- 26 days holiday plus approximately 16 Bank Holidays and university closure days (including Christmas) – totaling 42 days annually!
- Generous pension scheme options and life assurance.
- Health & Wellbeing: Discounted staff memberships at The Edge, our state-of-the-art campus gym featuring a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses through our Organisational Development & Professional Learning team, as well as self-development courses including languages, Creative Writing, Wellbeing Therapies, and more.
- Additional benefits such as on-site childcare, shopping discounts, and travel schemes.
And much more!
For further information or queries regarding this position, please contact:
Matthew Easton, Zonal Maintenance Manager (First Response)
Email: m.d.easton@leeds.ac.uk
#J-18808-Ljbffr
Maintenance Coordinator employer: University of Leeds
Contact Detail:
University of Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator
✨Tip Number 1
Familiarise yourself with the university's maintenance service level agreements (SLAs). Understanding these will help you demonstrate your knowledge during discussions and show that you're ready to take on the responsibilities of the role.
✨Tip Number 2
Network with current employees in the Facilities Directorate. Engaging with them can provide insights into the team dynamics and expectations, which can be invaluable when you’re trying to position yourself as a strong candidate.
✨Tip Number 3
Highlight your customer service skills in conversations. Since this role emphasises excellent customer service, sharing specific examples of how you've successfully managed customer interactions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams. As a Maintenance Coordinator, you'll need to inspire your team, so think about your approach to management and be ready to share relevant experiences.
We think you need these skills to ace Maintenance Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Maintenance Coordinator. Review the job description carefully and think about how your skills and experiences align with the requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in trades and any supervisory roles you've held. Use specific examples to demonstrate your ability to manage a team and deliver excellent customer service.
Tailor Your Application: Customise your application materials to reflect the values and goals of the university. Mention your commitment to enhancing the student and staff experience, as this is a key aspect of the role.
Proofread Your Documents: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Leeds
✨Showcase Your Leadership Skills
As a Maintenance Coordinator, you'll be leading a team of trades staff. Be prepared to discuss your previous experiences in managing teams, motivating others, and how you handle conflicts. Highlight specific examples where you've successfully led a project or improved team performance.
✨Emphasise Customer Service Experience
Since this role involves being the 'face' of the maintenance team, it's crucial to demonstrate your commitment to customer satisfaction. Share instances where you've gone above and beyond to meet customer needs or resolved issues effectively, showcasing your ability to prioritise service excellence.
✨Understand the SLAs
Familiarise yourself with what service level agreements (SLAs) entail, especially in a maintenance context. Be ready to discuss how you would ensure your team meets these objectives and how you would measure success in delivering maintenance services.
✨Prepare for Questions on Flexibility and Development
Given the emphasis on flexible working arrangements and personal development opportunities, think about how you can adapt to different working conditions and how you plan to support your team's growth. Be ready to discuss your own professional development goals and how they align with the university's offerings.
