At a Glance
- Tasks: Support learning and development initiatives while managing enquiries and bookings.
- Company: University of Leeds, a vibrant community focused on staff and researcher growth.
- Benefits: 42 days holiday, generous pension, gym discounts, and personal development opportunities.
- Why this job: Join a dynamic team and make a real difference in staff and researcher development.
- Qualifications: Strong customer service skills and excellent organisational abilities.
The predicted salary is between 24000 - 28000 € per year.
This role is open to University of Leeds employees only. The Organisational Development and Professional Learning (OD&PL) team contributes to the continued success of our university by providing a range of courses, events, resources and advice to support the learning and development of our staff and postgraduate researchers. We also support organisational development, working closely with colleagues throughout the University to support continuous improvement and organisational change.
This is an exciting opportunity for someone who is looking for a varied and interesting administrative role. We are looking for a professional and proactive individual to join us and bring their experienced customer service skills to the delivery of this key service. With over 9000 staff and over 2500 postgraduate researchers as our customers, the administration team coordinates and responds to high volumes of enquiries, bookings and preparation of resources. We work to tight deadlines and require proficient organisational and attention to detail skills to manage a variety of tasks and demands.
This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at https://www.gov.uk/browse/visas-immigration/work-visas.
What We Offer In Return:
- 26 days holiday plus approx. 16 bank holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
- Generous pension scheme options plus life assurance.
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
- Access to on-site childcare, shopping discounts and travel schemes are also available.
Learning & Development Administrative Assistant in Leeds employer: University of Leeds
The University of Leeds is an exceptional employer, offering a vibrant work culture that prioritises the professional growth and wellbeing of its staff. With generous holiday allowances, access to state-of-the-art facilities, and a commitment to continuous learning through various development courses, employees are supported in achieving a fulfilling work-life balance while contributing to the success of a leading educational institution.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Administrative Assistant in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Leeds, especially in the OD&PL team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the university's values and recent initiatives. Show us that you're not just another candidate but someone who genuinely cares about contributing to our learning and development goals.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle high volumes of enquiries or bookings. We want to see how you’d shine in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Learning & Development Administrative Assistant in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our OD&PL team, so don’t hold back on showcasing your customer service skills!
Showcase Your Organisational Skills:Since this role involves managing a variety of tasks and tight deadlines, it’s crucial to demonstrate your organisational abilities. Share examples from your past experiences where you successfully juggled multiple responsibilities.
Be Proactive in Your Approach:We’re looking for someone who takes initiative! In your application, mention instances where you’ve gone above and beyond in previous roles. This will show us that you’re the proactive individual we need.
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the University of Leeds!
How to prepare for a job interview at University of Leeds
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Learning & Development Administrative Assistant role. Familiarise yourself with the key responsibilities and how they contribute to the success of the OD&PL team. This will help you articulate how your skills align with their needs.
✨Showcase Your Customer Service Skills
Since this role involves responding to high volumes of enquiries, be ready to share specific examples of your customer service experience. Highlight situations where you successfully managed multiple tasks or resolved issues efficiently, demonstrating your proactive approach.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage tight deadlines and prioritise tasks. You might want to bring a few examples of how you've organised events or handled administrative duties in the past. This will show that you have the attention to detail and organisational skills they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
