At a Glance
- Tasks: Provide administrative support in IT Services and ensure excellent customer service.
- Company: Leading educational institution in Leeds with a supportive environment.
- Benefits: 26 days holiday, pension scheme, fitness memberships, and hybrid working options.
- Why this job: Join a friendly team and enhance your skills in a dynamic educational setting.
- Qualifications: Strong organisation, customer service, and communication skills.
- Other info: Enjoy a positive work culture with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading educational institution in Leeds is seeking administrative support within its IT Services. The role requires strong organization, customer service skills, and effective communication. Successful candidates will provide essential office support while ensuring a friendly service for colleagues.
The position offers 26 days of holiday and access to numerous employee benefits, including a pension scheme and fitness memberships. Hybrid working arrangements are possible, aiming to maintain a positive working environment.
Hybrid IT & Library Services Assistant in Leeds employer: University of Leeds
Contact Detail:
University of Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT & Library Services Assistant in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the institution's values and recent projects. We want to show that we’re not just a good fit for the role, but also for their culture!
✨Tip Number 3
Practice our customer service skills! Think of scenarios where we might need to handle queries or issues. Role-playing with a friend can help us feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress easily.
We think you need these skills to ace Hybrid IT & Library Services Assistant in Leeds
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can keep things running smoothly, so give examples of how you've managed tasks or projects in the past.
Customer Service is Key: Since this role involves providing support to colleagues, emphasise your customer service experience. Share stories that showcase your ability to communicate effectively and maintain a friendly attitude, even under pressure.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the job description. Mention specific skills and experiences that align with what we’re looking for in the Hybrid IT & Library Services Assistant role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need right there!
How to prepare for a job interview at University of Leeds
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hybrid IT & Library Services Assistant. Brush up on your knowledge of IT services and library systems, as well as the specific needs of the educational institution. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you've provided excellent support. Be ready to discuss how you handled difficult situations or went the extra mile for colleagues. This will demonstrate your ability to maintain a friendly service in a busy environment.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, hybrid working arrangements, or how they measure success in this role. This shows that you're engaged and serious about finding a good fit for both you and the institution.
✨Practice Effective Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable and ensure you convey your ideas effectively during the actual interview.