At a Glance
- Tasks: Support catering operations and ensure top-notch customer service on campus.
- Company: Join the vibrant Catering & Hospitality Services at the University.
- Benefits: Enjoy 42 days of holiday, a generous pension, and gym discounts.
- Other info: Flexible working arrangements and opportunities for personal development available.
- Why this job: Be part of a dynamic team enhancing the student experience every day.
- Qualifications: Attention to detail and a professional attitude are key.
The predicted salary is between 22000 - 26000 € per year.
This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. Catering & Hospitality Services or Great Food at Leeds (GFAL) supports the student experience at the University. The Service operates cafes, caters for functions, manages and provides service to conferences and events and operates a central refectory that provides meals to students, staff and visitors.
As a Catering Administration Assistant you will be an integral part of a dedicated team, working to ensure impeccable customer service and accuracy and efficiency of catering support systems and processes. You will support the smooth operation of our Catering and Hospitality offer through attention to detail and a professional attitude, ensuring customer and colleague needs are met, and our standards are adhered to at all times.
The Catering & Hospitality department operates a number of catering‑specific software platforms, including a stock management & procurement system, an EPoS till system / loyalty app, rota management software and a hospitality booking system. This role involves working with all these systems to ensure data quality and accuracy of information.
Although based in University House the post holder may be required to cover any areas of catering across campus to meet business needs. You may on occasion be required to deputise in the absence of managers within your area.
This is a full‑time role working 35 hours each week on a 5 days over 7 contract, however normal working hours for this role are generally expected to be weekdays between the hours of 8am and 6pm. You may be required to work flexibly to meet the needs of the business including working in other Catering Services locations on campus if necessary and occasional weekend working as and when required.
This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas.
What we offer in return:
- 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's 42 days a year!
- Generous pension scheme options plus life assurance.
- Health and Wellbeing: Discounted staff membership options at The Edge, our state‑of‑the‑art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
- Access to on‑site childcare, shopping discounts and travel schemes are also available.
- And much more!
Catering Administration Assistant in Leeds employer: University of Leeds
As a Catering Administration Assistant at the University, you will be part of a vibrant team dedicated to enhancing the student experience through exceptional catering services. With flexible working arrangements, generous holiday allowances, and access to personal development opportunities, this role offers a supportive work culture that prioritises employee well-being and growth. Enjoy unique benefits such as discounted gym memberships and on-site childcare, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Administration Assistant in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees in the Catering & Hospitality department on LinkedIn or through university events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! If you have experience with catering software or customer service, be ready to discuss specific examples during interviews. We want to see how you can bring value to our team!
✨Tip Number 3
Be flexible! Since this role may require working across different catering locations, highlight your adaptability and willingness to jump in wherever needed. It shows you're a team player!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at Great Food at Leeds!
We think you need these skills to ace Catering Administration Assistant in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Catering Administration Assistant role. Highlight your relevant experience in customer service and any familiarity with catering software, as this will show us you’re a great fit for our team.
Show Your Passion:Let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about supporting the student experience and contributing to our Catering & Hospitality Services.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application is free from typos and errors. A polished application reflects your professionalism and commitment to high standards, which we value at StudySmarter.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you can easily keep track of your application status. Plus, it’s super straightforward!
How to prepare for a job interview at University of Leeds
✨Know Your Catering Systems
Familiarise yourself with the catering-specific software platforms mentioned in the job description. Understanding how stock management, EPoS systems, and hospitality booking systems work will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This position is all about ensuring a great experience for students and staff, so be ready to discuss how you can contribute to that.
✨Flexibility is Key
Since the role requires flexibility in working hours and locations, be prepared to discuss your availability and willingness to adapt. Highlight any past experiences where you've successfully managed changing schedules or responsibilities.
✨Attention to Detail Matters
This role demands accuracy and efficiency, so come equipped with examples that demonstrate your attention to detail. Whether it's managing data or ensuring high standards in service, showing that you take pride in your work will set you apart.
