University of Leeds is seeking a Campus IT Front Line Services Service Desk teammate to act as the first point of contact for IT issues. The role supports resolving issues across desktops, laptops, tablets and mobiles with a focus on first time fixes and collaboration across IT teams.
Based on campus with hybrid working options, the role involves handling high priority incidents and guiding colleagues through coaching and mentoring while ensuring users can access core IT services.
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Campus IT Help Desk Specialist - Frontline Support in Leeds employer: University of Leeds
The University of Leeds is an exceptional employer, offering a vibrant academic environment where innovation in teaching and research thrives. With generous holiday allowances, comprehensive health and wellbeing benefits, and extensive personal development opportunities, you will be supported in your professional journey while contributing to world-leading research in Plastic and Reconstructive Surgery. Located in the heart of Leeds, the university fosters a collaborative culture that values academic leadership and encourages meaningful contributions to the field.
