Overview
The interviews are expected to be held on the week commencing the 10th August 2026. This role will be based on the university campus. Residential Services provides accommodation for around 8,500 University of Leeds students in self‑catered and catered sites, both on and off campus, and offers facilities for meetings and conferences.
Role Summary
As an Assistant Residences Manager you will support the effective day‑to‑day operation of residences, helping to maintain high standards, deliver strong customer satisfaction, and ensure a positive experience for students, visitors and conference guests. You will be an organised and proactive professional who can support, motivate and work collaboratively with teams to deliver consistent service performance.
Responsibilities
- Support frontline service delivery in a fast‑paced residential, retail or facilities environment.
- Assist with resource and budget management.
- Promote high standards of customer care and maintain a positive environment for all users.
Qualifications
- Experience in a fast‑paced residential, retail or facilities environment.
- Basic Disclosure Check is required.
- Due to Home Office visa requirements, this role is not suitable for first‑time Skilled Worker visa applicants. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visaso
Benefits
- 26 days holiday plus approximately 16 bank holidays and university‑closed days (including Christmas) – a total of 42 days a year.
- Generous pension scheme options plus life assurance.
- Health and wellbeing: Discounted staff membership options at The Edge, our state‑of‑the‑art campus gym, pool, sauna, climbing wall, cycle circuit and sports halls.
- Personal development: Access to courses run by our Organisational Development & Professional Learning team.
- Access to on‑site childcare, shopping discounts and travel schemes.
Assistant Residences Manager in Leeds employer: University of Leeds
The University of Leeds is an exceptional employer, offering a vibrant work culture that fosters collaboration between academia and industry. With opportunities for hybrid working, generous holiday allowances, and a robust pension scheme, employees are supported in their professional growth while contributing to meaningful research and innovation initiatives.
