b Overview /b p In this role, you will act as a strategic IT partner connecting people, processes and technology to enable faculty and service priorities. You will work across organisational boundaries to shape demand, prioritise investment, and coordinate digital change, ensuring IT services meet user needs. You will influence and build trusted partnerships with diverse stakeholders, champion a user-centred approach, and translate business needs into effective solutions. The role focuses on improving communication, aligning expertise, and delivering a more connected IT service that supports both local priorities and the university’s strategic goals. This is a collaborative, impact-driven opportunity at the /p b Pay / Benefits /b ul li 26 days holiday plus ~16 bank holidays /li li generous pension scheme options with life assurance /li li health and wellbeing: discounted gym membership /li li personal development courses via Organisational Development Professional Learning /li li on-site childcare, shopping discounts and travel schemes /li /ul b Responsibilities /b ul li Bridge IT and the university by understanding business needs and delivering digital change /li li Shape demand, prioritise investments, and ensure access to appropriate support /li li Coordinate delivery of IT services across organisational boundaries /li li Influence and build trusted partnerships with diverse stakeholders /li li Champion user-centred design and translate business needs into concrete solutions /li li Improve communication and engagement to bring the right expertise together /li li Foster collaboration, continuous improvement, and a strong focus on customer experience /li li Support both local priorities and the university’s wider strategic ambitions /li /ul b Key requirements /b ul li Ability to influence outcomes and build trusted partnerships /li li Experience in stakeholder engagement across cross-functional teams /li li Strong communication and engagement skills /li li Capacity to translate business needs into technical or service solutions /li li Experience coordinating complex digital change projects /li li Customer-centric mindset and focus on service quality /li /ul ul li relationship-building /li li stakeholder management /li li communication /li li digital change management /li li business-IT alignment /li li stakeholder engagement tools /li /ul
Head of IT (Strategic Partner) employer: University of Leeds
The University of Leeds is an exceptional employer, offering a vibrant academic environment where innovation in teaching and research thrives. With generous holiday allowances, comprehensive health and wellbeing benefits, and extensive personal development opportunities, you will be supported in your professional journey while contributing to world-leading research in Plastic and Reconstructive Surgery. Located in the heart of Leeds, the university fosters a collaborative culture that values academic leadership and encourages meaningful contributions to the field.
