Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage day-to-day operations of a vibrant sports and fitness complex.
- Company: Join a leading university with a focus on health and wellbeing.
- Benefits: 42 days holiday, generous pension, and discounted gym membership.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in supervisory roles and relevant lifeguard qualifications.
- Other info: Dynamic work environment with opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Do you have experience working in a Sport, Leisure, or Fitness Facility in a supervisory role? Do you have excellent communication skills with the ability to build strong working relationships?
We are seeking a Duty Manager to be responsible for the day-to-day management of our fitness and sports complex. You will be accountable for the provision of safe, clean, and high-quality facilities, ensuring that operational procedures and work practices are adhered to, and excellent customer service is delivered at all times.
You will have a current Royal Life Saving Society lifeguard qualification or equivalent, First Aid at Work, and Pool Plant Operators certificate, or have the ability to pass these requirements within three months. You will have experience of monitoring and maintaining high standards in facility presentation and customer service, with a commitment to providing high quality customer care. You will have the ability to delegate effectively and will have a proactive approach to problem solving.
The role is full time, working on a shift basis which will include the requirement for you to work early mornings, evenings, weekends, University closure days and bank holidays. You will be primarily based at one of our designated sports facilities, however, will be required to work at any of our sports facilities when required
This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas
What we offer in return
- 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That\’s 42 days a year!
- Generous pension scheme plus life assurance- the University contributes 14.5%
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
- Access to on-site childcare, shopping discounts and travel schemes are also available.
And much more!
To explore the post further or for any queries you may have, please contact:
Louise Bilton, Assistant Operations Manager
Email: L.Bilton@leeds.ac.uk
Please see details of the University\’s Pre-employment Health Assessment within the Candidate Brief.
Duty Manager employer: University of Leeds
Contact Detail:
University of Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the sport and leisure industry. Let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles in fitness facilities and practice your answers. Highlight your experience in maintaining high standards and delivering excellent customer service – that’s what they want to hear!
✨Tip Number 3
Show off your qualifications! If you’ve got that lifeguard qualification or First Aid at Work, make sure to mention it in conversations. If you’re close to getting them, let potential employers know you’re on it – it shows commitment!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to tailor your application to highlight your supervisory skills and proactive problem-solving approach!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in a Sport, Leisure, or Fitness Facility. We want to see how you've managed teams and maintained high standards in customer service and facility presentation.
Communicate Clearly: Your communication skills are key! Use clear and concise language in your application to demonstrate your ability to build strong working relationships. Remember, we value excellent customer service!
Certifications Matter: If you have the required lifeguard qualification, First Aid at Work, or Pool Plant Operators certificate, mention them upfront. If not, show us your willingness to obtain these within three months!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at University of Leeds
✨Know Your Facility
Before the interview, make sure you research the specific sports and fitness complex you'll be managing. Familiarise yourself with their facilities, services, and any recent news or updates. This will show your genuine interest and help you answer questions more effectively.
✨Highlight Your Supervisory Experience
Be ready to discuss your previous supervisory roles in detail. Prepare examples of how you've successfully managed teams, handled conflicts, and ensured high standards of customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Problem-Solving Skills
Think of specific instances where you've proactively solved problems in a leisure or fitness environment. Whether it was dealing with a facility issue or a customer complaint, articulate your thought process and the positive outcomes that resulted from your actions.
✨Show Your Commitment to Safety and Standards
Since the role requires maintaining high safety and cleanliness standards, be prepared to discuss your understanding of health and safety regulations. Mention any relevant qualifications you have, like lifeguard or first aid certifications, and express your commitment to upholding these standards.
